CRJ200 flight attendant reported that passengers often hit their heads coming through the main cabin...

Narrative:

During boarding; a passenger entering aircraft hit head on metal bar on door frame at main cabin door. I can hear when passengers hit their head. The main cabin door of the CRJ200 is very low and the metal bar in the frame cannot be seen easily. Passengers hit their heads very often when entering or exiting aircraft. It is normal practice to warn/alert passengers. Sometimes I make announcements also.I asked him if he was ok or wanted to sit down. He said he was fine and continued to his seat; seat a; maybe row 9; 10; or 11. Throughout the short flight I asked him if he was still ok; and could I bring him anything? Did he need a bandage or ice? He said no. Would he like a beverage (no service flight). He said no. He continued to say he was fine. On exiting; I apologized for this happening; and he stopped and said 'that should be changed'. He deplaned. Change it or find a way to add bumpers. It happens all the time.

Original NASA ASRS Text

Title: CRJ200 Flight Attendant reported that passengers often hit their heads coming through the main cabin door and that something should be done to lessen the impact on passenger heads.

Narrative: During boarding; a passenger entering aircraft hit head on metal bar on door frame at Main Cabin Door. I can hear when passengers hit their head. The Main Cabin Door of the CRJ200 is very low and the metal bar in the frame cannot be seen easily. Passengers hit their heads VERY often when entering or exiting aircraft. It is normal practice to warn/alert passengers. Sometimes I make announcements also.I asked him if he was ok or wanted to sit down. He said he was fine and continued to his seat; Seat A; maybe row 9; 10; or 11. Throughout the short flight I asked him if he was still ok; and could I bring him anything? Did he need a bandage or ice? He said no. Would he like a beverage (no service flight). He said no. He continued to say he was fine. On exiting; I apologized for this happening; and he stopped and said 'that should be changed'. He deplaned. Change it or find a way to add bumpers. It happens all the time.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1343553
Time
Date	201603
Local Time Of Day	1801-2400
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Dusk
Aircraft 1
Make Model Name	Regional Jet 200 ER/LR (CRJ200)
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Component
Aircraft Component	Exterior Pax/Crew Door
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Aircraft Equipment Problem Less Severe Flight Deck / Cabin / Aircraft Event Other / Unknown

CRJ200 flight attendant reported that passengers often hit their heads coming through the main cabin door and that something should be done to lessen the impact on passenger heads.