B757-200 flight crew and dispatcher reported the aircraft was over fueled by 9000 lbs. The captain t...

Narrative:

We were over fueled by 9000 pounds and did not catch the error. The fueler was having problems with fueling the aircraft and informed us over the ics he had over fueled the aircraft by 9;000 pounds. I interpreted the number to be 900 pounds instead of 9;000; thinking it was a translation error. We sent the actual fuel on board 38.6 via ACARS which was 9.0 thousand pounds over the plan fuel of 29.6 and the error was undetected. At takeoff I did notice the aircraft was a little nose heavy other than that the performance was relatively unaffected. After reaching cruise altitude (FL280) I did a fuel check and discovered the error. I reported to dispatch via ACARS we had been over fueled and what the actual fuel on board was. The remainder the flight was uneventful. After we landed I called dispatch and discussed the situation and was told they never received our actual fuel on board we had sent (38.6). Instead they were showing fuel of (28.6) at takeoff. This was confirmed by the load closeout which also showed fuel weight of 28.9.I'm not sure why the system did not accept the actual fuel on board we sent and then send back an alert that we had sent in a fuel load that was over what was planned. I have had it do that before.

Original NASA ASRS Text

Title: B757-200 flight crew and Dispatcher reported the aircraft was over fueled by 9000 lbs. The Captain thought the Fueler said 900 lbs; but discovered the true amount while in cruise.

Narrative: We were over fueled by 9000 pounds and did not catch the error. The fueler was having problems with fueling the aircraft and informed us over the ICS he had over fueled the aircraft by 9;000 pounds. I interpreted the number to be 900 pounds instead of 9;000; thinking it was a translation error. We sent the actual fuel on board 38.6 via ACARS which was 9.0 Thousand pounds over the plan fuel of 29.6 and the error was undetected. At takeoff I did notice the aircraft was a little nose heavy other than that the performance was relatively unaffected. After reaching cruise altitude (FL280) I did a fuel check and discovered the error. I reported to dispatch via ACARS we had been over fueled and what the actual fuel on board was. The remainder the flight was uneventful. After we landed I called dispatch and discussed the situation and was told they never received our actual fuel on board we had sent (38.6). Instead they were showing fuel of (28.6) at takeoff. This was confirmed by the load closeout which also showed fuel weight of 28.9.I'm not sure why the system did not accept the actual fuel on board we sent and then send back an alert that we had sent in a fuel load that was over what was planned. I have had it do that before.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1337086
Time
Date	201603
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZZ.Airport
State Reference	FO
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Pilot Not Flying Captain
Qualification	Flight Crew Air Transport Pilot (ATP)
Person 2
Function	Dispatcher
Qualification	Dispatch Dispatcher
Events
Anomaly	Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance Inflight Event / Encounter Fuel Issue

B757-200 flight crew and dispatcher reported the aircraft was over fueled by 9000 lbs. The captain thought the fueler said 900 lbs; but discovered the true amount while in cruise.