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B757 captain reported his ipad was not updating properly; and this is not an uncommon occurrence.
| Attributes | |
| ACN | 1324576 |
| Time | |
| Date | 201601 |
| Place | |
| Locale Reference | ZZZ.ARTCC |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Tablet |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 26 Flight Crew Total 9387 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
Checked ipad currency prior to early report. Referenced ipad content locker items on dhd flight. Second leg I stored flight plan and papers in ipad content locker. Discovered enroute that ipad content locker had tried to update after flight planning and did not complete. Content locker was not available; could not reference flight papers; flight plan; FM or fom.I see that after I started my work day a bulletin was issued. I did specifically check for pilot bulletins on a flight operations computer before I started my trip; so the bulletin was too late to help me.this is the second major failure I have experienced with the ipad and our management of it in the last two weeks. At my cqmv we discovered that my jeppesen coverage status had not been change to reflect the change from 76T to 756 so I did not have the correct charts. Apparently this has happened to multiple crewmembers.fortunately on this specific flight we had the required paper fpf; the first officer's content locker had not failed and I just happened to copy the flight papers to another reader program in my ipad.
Original NASA ASRS Text
Title: B757 Captain reported his iPad was not updating properly; and this is not an uncommon occurrence.
Narrative: Checked iPad currency prior to early report. Referenced iPad Content Locker items on DHD flight. Second leg I stored Flight plan and papers in iPad Content Locker. Discovered enroute that iPad Content Locker had tried to update after flight planning and did not complete. Content locker was NOT available; could not reference Flight Papers; Flight Plan; FM or FOM.I see that AFTER I started my work day a Bulletin was issued. I did specifically check for Pilot Bulletins on a Flight Operations computer before I started my trip; so the bulletin was too late to help me.This is the second major failure I have experienced with the iPad and our management of it in the last two weeks. At my CQMV we discovered that my Jeppesen coverage status had not been change to reflect the change from 76T to 756 so I did not have the correct charts. Apparently this has happened to multiple crewmembers.Fortunately on this specific flight we had the required paper FPF; the First Officer's Content Locker had not failed and I just happened to copy the flight papers to another reader program in my iPad.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.