<< >> NASA ASRS Report 1292463, September 2015

Md-11 crew and dispatcher reported that incorrect information in an MEL created confusion and mistakes on the release and weight and balance.

Attributes
ACN	1292463
Time
Date	201509
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Flight Conditions	VMC
Aircraft 1
Make Model Name	MD-11
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Person 2
Function	Pilot Not Flying First Officer
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Deviation - Procedural Weight And Balance Deviation - Procedural MEL Deviation - Procedural Maintenance Deviation - Procedural Published Material / Policy

Narrative:

Cleared to push; no push crew; so I called ramp. Maintenance gets on freq and says they are working an MEL. First I hear about it. Very long wait; finally they say we will bring the stairs back. They say over radio it is a cargo lock issue in the belly and give an MEL reference. We ask ramp to coordinate with dispatch. I looked up the MEL and when the mechanic came up with the new logbook; I asked if she had confirmed with ramp that the positions were empty as required by the MEL; she said yes. After we are airborne; dispatch sent us an ACARS to the effect that the positions voided and those listed on the paperwork may not match up; and destination ramp will have to investigate.

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Original NASA ASRS Text

Title: MD-11 crew and Dispatcher reported that incorrect information in an MEL created confusion and mistakes on the release and weight and balance.

Narrative: Cleared to push; no push crew; so I called ramp. Maintenance gets on freq and says they are working an MEL. First I hear about it. Very long wait; finally they say we will bring the stairs back. They say over radio it is a cargo lock issue in the belly and give an MEL reference. We ask ramp to coordinate with dispatch. I looked up the MEL and when the mechanic came up with the new logbook; I asked if she had confirmed with ramp that the positions were empty as required by the MEL; she said yes. After we are airborne; dispatch sent us an ACARS to the effect that the positions voided and those listed on the paperwork may not match up; and destination ramp will have to investigate.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.