Air carrier flight crew's complaint about radio procedure by approach controller at dtw.

Attributes
ACN	129074
Time
Date	198911
Day	Sat
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : dtw
State Reference	MI
Altitude	msl bound lower : 12000 msl bound upper : 12000
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : dtw
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport
Flight Phase	cruise other descent other
Route In Use	enroute : on vectors
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : flight engineer pilot : cfi
Experience	flight time last 90 days : 200 flight time total : 14500 flight time type : 7000
ASRS Report	129074
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : atp pilot : instrument
Events
Anomaly	non adherence : published procedure non adherence : far
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted none taken : unable
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	Operational Deviation

Narrative:

The det approach controller was using only #'south to control traffic. No company names were heard. When asked to use company names, the controller became very irritable. His actions included issuing descent clrncs we could not possibly comply with, 180 degree heading changes, remarks like: '...hope you guys like going in circles,' ignoring calls, etc. It was not a good day in detroit. The controller was obviously not a student of ATP 7110.65, nor a reader of captain monan's 'addressee errors in ATC communications: the call sign problem.'

Original NASA ASRS Text

Title: ACR FLT CREW'S COMPLAINT ABOUT RADIO PROC BY APCH CTLR AT DTW.

Narrative: THE DET APCH CTLR WAS USING ONLY #'S TO CTL TFC. NO COMPANY NAMES WERE HEARD. WHEN ASKED TO USE COMPANY NAMES, THE CTLR BECAME VERY IRRITABLE. HIS ACTIONS INCLUDED ISSUING DSCNT CLRNCS WE COULD NOT POSSIBLY COMPLY WITH, 180 DEG HDG CHANGES, REMARKS LIKE: '...HOPE YOU GUYS LIKE GOING IN CIRCLES,' IGNORING CALLS, ETC. IT WAS NOT A GOOD DAY IN DETROIT. THE CTLR WAS OBVIOUSLY NOT A STUDENT OF ATP 7110.65, NOR A READER OF CAPT MONAN'S 'ADDRESSEE ERRORS IN ATC COMS: THE CALL SIGN PROB.'

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.