Narrative:

We were unable to obtain a refile clearance through our dispatch in hou. Flight was bound to brisbane, australia. Dispatch filed us to cairns with brisbane as an alternate and refile point. At the refile, approximately 45 mins so of port moresby, new guinea, we attempted HF contact with port moresby, hi (hnl) radio and direct contact with HF dispatch in hou. All attempts failed and we then went through townsville control and asked them to advise company and return the dispatcher's name and refile time to us. We also gave townsville the brisbane office phone to contact them. Once we switched to sydney control, we never were able to obtain the refile prior to landing. Dispatch says they tried to raise us via commercial radio, however we were never selcaled. Since we had more than required fuel at the refile point, we continued on to brisbane--our intended destination. All attempts to contact company while airborne were made. Contact was not made until a phone call after landing.

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Original NASA ASRS Text

Title: FLT CREW OF PACIFIC OCEAN FLT UNABLE TO OBTAIN REQUIRED FLT RECLRNC APCHING AUSTRALIA BECAUSE OF RADIO COM PROBLEMS.

Narrative: WE WERE UNABLE TO OBTAIN A REFILE CLRNC THROUGH OUR DISPATCH IN HOU. FLT WAS BOUND TO BRISBANE, AUSTRALIA. DISPATCH FILED US TO CAIRNS WITH BRISBANE AS AN ALTERNATE AND REFILE POINT. AT THE REFILE, APPROX 45 MINS SO OF PORT MORESBY, NEW GUINEA, WE ATTEMPTED HF CONTACT WITH PORT MORESBY, HI (HNL) RADIO AND DIRECT CONTACT WITH HF DISPATCH IN HOU. ALL ATTEMPTS FAILED AND WE THEN WENT THROUGH TOWNSVILLE CTL AND ASKED THEM TO ADVISE COMPANY AND RETURN THE DISPATCHER'S NAME AND REFILE TIME TO US. WE ALSO GAVE TOWNSVILLE THE BRISBANE OFFICE PHONE TO CONTACT THEM. ONCE WE SWITCHED TO SYDNEY CTL, WE NEVER WERE ABLE TO OBTAIN THE REFILE PRIOR TO LNDG. DISPATCH SAYS THEY TRIED TO RAISE US VIA COMMERCIAL RADIO, HOWEVER WE WERE NEVER SELCALED. SINCE WE HAD MORE THAN REQUIRED FUEL AT THE REFILE POINT, WE CONTINUED ON TO BRISBANE--OUR INTENDED DEST. ALL ATTEMPTS TO CONTACT COMPANY WHILE AIRBORNE WERE MADE. CONTACT WAS NOT MADE UNTIL A PHONE CALL AFTER LNDG.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.