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Air carrier dispatcher reported operational control issues related to insufficient staffing.
| Attributes | |
| ACN | 1212913 |
| Time | |
| Date | 201410 |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural FAR |
Narrative:
While working sector got a message to all dispatchers stating needed to move some airbus flights to different desks due not having enough qualified A320 dispatchers. Assumed meant maybe would get a few more releases to work up for later in shift. About :15 later an already enroute flight was added to dv for me to flight follow. No briefing was given on its status; just thrown onto my desk. Flight was in air 2 hours without a qualified A320 dispatcher exercising operational control. So to sum up---no operational control for 2 hours---no briefing to myself as assuming operational control of flight just tossed at me---and the biggest issue: why is [company] not being more diligent about what dispatchers are able to assume what desks with what flights?
Original NASA ASRS Text
Title: Air carrier Dispatcher reported operational control issues related to insufficient staffing.
Narrative: While working sector got a message to all dispatchers stating needed to move some Airbus flights to different desks due not having enough qualified A320 dispatchers. Assumed meant maybe would get a few more releases to work up for later in shift. About :15 later an already enroute flight was added to DV for me to flight follow. No briefing was given on its status; just thrown onto my desk. Flight was in air 2 hours without a qualified A320 dispatcher exercising operational control. So to sum up---No operational control for 2 hours---no briefing to myself as assuming operational control of flight just tossed at me---and the biggest issue: Why is [company] not being more diligent about what dispatchers are able to assume what desks with what flights?
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.