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A dispatcher discovered that a sector with an unknown number of flights was unmonitored for an extended period of time.
| Attributes | |
| ACN | 1202737 |
| Time | |
| Date | 201409 |
| Local Time Of Day | 1201-1800 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Communication Systems |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy |
Narrative:
I was an unassigned desk when I came to work on this date. The manager on duty (mdo) assigned me to an extra sector. I asked what sectors I should be watching when I signed in. The mdo told me on multiple occasions I should only be watching a specific sector as that was what was built for me. [Later in the afternoon] the chief received a satcom call from a flight looking for a re-dispatch. It was then we discovered that flight was on sector xx and was not being monitored by any dispatcher. I quickly began monitoring sector xx and worked up the re-dispatch for the flight. However early afternoon in to the evening; no dispatcher was flight following that flight and I have no idea how many other flights that could have landed in that time frame on sector xx.
Original NASA ASRS Text
Title: A Dispatcher discovered that a sector with an unknown number of flights was unmonitored for an extended period of time.
Narrative: I was an unassigned desk when I came to work on this date. The Manager on duty (MDO) assigned me to an extra Sector. I asked what sectors I should be watching when I signed in. The MDO told me on multiple occasions I should only be watching a specific Sector as that was what was built for me. [Later in the afternoon] the Chief received a SATCOM call from a flight looking for a re-dispatch. It was then we discovered that flight was on Sector XX and was not being monitored by any dispatcher. I quickly began monitoring Sector XX and worked up the re-dispatch for the flight. However early afternoon in to the evening; no dispatcher was flight following that flight and I have no idea how many other flights that could have landed in that time frame on Sector XX.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.