Narrative:

1L door closed by agent with majority of overhead bins open; agent closed door prematurely because of intense pressure by management for on time performance. This creates undue stress (they are all afraid of losing their jobs if they have 3 late departures) and causes them to rush through important steps. I told captain that I was going to open the door to inform agent that bins were not closed. I immediately realized this was not a permitted action and could pose a safety risk. Take away the pressure from agents! Slow down. Realize that our employees are not machines. Flight attendant 1 opened door with permission of captain to inform agent that bins were not closed.

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Original NASA ASRS Text

Title: B737-800 Purser reports Gate Agent closing the main cabin door before the doors on the overhead bins have been closed; in order to have an on time departure.

Narrative: 1L door closed by agent with majority of overhead bins open; agent closed door prematurely because of intense pressure by management for on time performance. This creates undue stress (they are all afraid of losing their jobs if they have 3 late departures) and causes them to rush through important steps. I told Captain that I was going to open the door to inform agent that bins were not closed. I immediately realized this was not a permitted action and could pose a safety risk. Take away the pressure from agents! Slow down. Realize that our employees are not machines. Flight Attendant 1 opened door with permission of Captain to inform agent that bins were not closed.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.