Narrative:

14 active placards showing in display view (dv) for a B777aircraft. Called maintenance control; they verified clean aircraft. There are no placards on the aircraft. Attached are the screenshots and messages sent to those in management. This issue happens a lot. Has been going on since I have been on sabre/dv. Not getting resolved quick enough in my opinion. May lead to safety of flight and or violation.

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Original NASA ASRS Text

Title: An air carrier Dispatcher reports about the difficulty dispatchers have determining the actual 'status' of their aircraft due to a lack of compatibility between Maintenance Control's SCEPTRE computer system and the SABRE system that dispatchers have to use.

Narrative: 14 Active Placards showing in Display View (DV) for a B777aircraft. Called Maintenance Control; they verified clean aircraft. There are NO placards on the aircraft. Attached are the screenshots and messages sent to those in Management. This issue happens A LOT. Has been going on since I have been on SABRE/DV. Not getting resolved quick enough in my opinion. May lead to safety of flight and or violation.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.