 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
A flight attendant reported that the company and its pilots are colluding to seat flight attendants early when turbulence is expected on landing but allow passengers to continue using onboard wifi until descending through 10;000 MSL. Flight attendants thus are precluded from making their pre-landing checks of passenger compliance with safety regulations. The reporter believes the result is aircraft landing unsecured as passengers continue to utilize electronic devices and leave tray tables down; contrary to regulations.
| Attributes | |
| ACN | 1114654 |
| Time | |
| Date | 201309 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Landing |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Electronic Device Inflight Event / Encounter Weather / Turbulence |
Narrative:
During our pre-flight the captain advised us that it may be bumpy going in to our destination and that he may have us sit down and then just ding us at 10;000. I explained that although the company and its pilots have been using this as standard practice to give customers more time to use the onboard wifi that it was in violation of both company (manual) policy as well as a violation of two fars. I thought that we had the situation under control until we hit the bumps and the captain told us that he was sitting us down but the customers could continue to use all electronic devices. We only have a secure cabin or an unsecure cabin. Our flight landed unsecure. The customers had tray tables back down and all electronics on. Had an evacuation happened; customers would have wasted great amounts of time trying to get around all the laptops and other electronic devices.
Original NASA ASRS Text
Title: A flight attendant reported that the company and its pilots are colluding to seat flight attendants early when turbulence is expected on landing but allow passengers to continue using onboard WiFi until descending through 10;000 MSL. Flight attendants thus are precluded from making their pre-landing checks of passenger compliance with safety regulations. The reporter believes the result is aircraft landing unsecured as passengers continue to utilize electronic devices and leave tray tables down; contrary to regulations.
Narrative: During our pre-flight the Captain advised us that it may be bumpy going in to our destination and that he may have us sit down and then just ding us at 10;000. I explained that although the company and its pilots have been using this as standard practice to give customers more time to use the onboard WiFi that it was in violation of both company (manual) policy as well as a violation of two FARs. I thought that we had the situation under control until we hit the bumps and the Captain told us that he was sitting us down but the customers could continue to use all electronic devices. We only have a secure cabin or an unsecure cabin. Our flight landed unsecure. The customers had tray tables back down and all electronics on. Had an evacuation happened; customers would have wasted great amounts of time trying to get around all the laptops and other electronic devices.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.