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Air carrier captain experiences an ipad based efb failure in cruise and wonders what happens when both ipad's fail.
| Attributes | |
| ACN | 1113882 |
| Time | |
| Date | 201309 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.ARTCC |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Electronic Flt Bag (EFB) |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 225 Flight Crew Total 31000 Flight Crew Type 7000 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
At cruise altitude; attempted to access data on my ipad. Entire home page was illuminated at about one third normal illumination with dim blue updating circles next to each field. The transfer box said 73 transfers were waiting. Just 2 hours earlier I was using my i-pad and everything was normal. No transfers; no updates; and battery was at 80%. I was not in the settings field; so no changes were made here. Two hours later I had no access to the data. None. I turned the ipad off and then on and also did a hard reset. I still had no access; what happens when this happens to both pilots?
Original NASA ASRS Text
Title: Air Carrier Captain experiences an iPad based EFB failure in cruise and wonders what happens when both iPad's fail.
Narrative: At cruise altitude; attempted to access data on my iPad. Entire home page was illuminated at about one third normal illumination with dim blue updating circles next to each field. The transfer box said 73 transfers were waiting. Just 2 hours earlier I was using my I-pad and everything was normal. No transfers; no updates; and battery was at 80%. I was not in the settings field; so no changes were made here. Two hours later I had no access to the data. None. I turned the iPad off and then on and also did a hard reset. I still had no access; what happens when this happens to both pilots?
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.