<< >> NASA ASRS Report 1083321, April 2013

A B757-200 flight attendant reported a jetway which would park no closer than 4 inches from the aircraft leaving a gap wide enough for an inattentive passenger leg or child to fall through.

Attributes
ACN	1083321
Time
Date	201304
Local Time Of Day	1801-2400
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Dusk
Aircraft 1
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Deviation - Procedural Published Material / Policy

Narrative:

While deplaning at this specific gate; the jetbrige was unable to completely butt up against aircraft. There was a gap of at least 4 inches between the aircraft and bridge. Agent stated that at this gate that was the closest the bridge would go; no ramp to bridge gap. Agent stated this is an on going problem with this gate. Totally unsafe; I was able to put my leg past my knee through the gap. A child could easily fall and be seriously hurt; or a distracted passenger could put their foot thru gap. I would suggest that all jetbridges accomodate all of our aircraft types.

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Original NASA ASRS Text

Title: A B757-200 Flight Attendant reported a jetway which would park no closer than 4 inches from the aircraft leaving a gap wide enough for an inattentive passenger leg or child to fall through.

Narrative: While deplaning at this specific gate; the jetbrige was unable to completely butt up against aircraft. There was a gap of at least 4 inches between the aircraft and bridge. Agent stated that at this gate that was the closest the bridge would go; no ramp to bridge gap. Agent stated this is an on going problem with this gate. Totally unsafe; I was able to put my leg past my knee through the gap. A child could easily fall and be seriously hurt; or a distracted passenger could put their foot thru gap. I would suggest that all jetbridges accomodate all of our aircraft types.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.