Narrative:

The main and standby frequency ceased working. We were forced to use the buec. The buec does not provide coverage in the southern portion of the sector at or below 150. The soc has tried to fix the problem with no success. Controllers are working aircraft they cannot communicate with. This is an extremely unsafe condition. We need to get this frequency fixed as soon as possible. This is not the first time this has occurred.

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Original NASA ASRS Text

Title: A ZOB Controller voiced concern regarding the limited coverage of the facility BUEC equipment.

Narrative: The main and standby frequency ceased working. We were forced to use the BUEC. The BUEC does not provide coverage in the southern portion of the sector at or below 150. The SOC has tried to fix the problem with no success. Controllers are working aircraft they cannot communicate with. This is an extremely unsafe condition. We need to get this frequency fixed as soon as possible. This is not the first time this has occurred.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.