Narrative:

I am making this statement in relation to the incident with forward cargo door; reported to me by company ramp service employee who was opening the door when the incident happened. Note: when the door was open; at about three quarters of the way [up]; the door [rotary] actuators failed; allowing door to slam down striking the aircraft on the door opening more than once. This incident could have killed anyone under the door.

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Original NASA ASRS Text

Title: A Line Mechanic reports a B767-300 forward cargo door was approximately three-quarters of the way being opened when the door rotary actuators suddenly failed; allowing the door to slam down; striking the aircraft. The incident could have killed anyone under the door.

Narrative: I am making this statement in relation to the incident with Forward Cargo Door; reported to me by company Ramp Service employee who was opening the door when the incident happened. Note: when the door was open; at about three quarters of the way [up]; the door [rotary] actuators failed; allowing door to slam down striking the aircraft on the door opening more than once. This incident could have killed anyone under the door.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.