A DHC8 returned to the gate to have the fueling panel door closed after the fueler failed to close i...

Attributes
ACN	975935
Time
Date	201110
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.ARTCC
State Reference	US
Environment
Light	Daylight
Aircraft 1
Make Model Name	Dash 8-100
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Component
Aircraft Component	Fuel System
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown

Narrative:

As we neared the departure end of runway xx [about #2 or 3 for departure] another aircraft reported that our fuel door was open. ATC taxied us to a remote parking area. We began our taxi back to a spot for the fuelers to close the door. A fueling supervisor closed the door and we got back in line for departure. We were running late due to weather. Did a quick turn; ready to go and no fuel yet. Fueler and a supervisor showed up after 2 or 3 calls to operations. They fueled us and then took a long time to unhook; stow and then get out from behind us so that we could push. We took an additional 15 minute delay for the fueling process. Obviously neither the fueler nor his supervisor nor the push crew looked at the door! Normally when that happens a passenger will say something during the push - this time none of them noticed.

Original NASA ASRS Text

Title: A DHC8 returned to the gate to have the fueling panel door closed after the Fueler failed to close it during a rushed turn around.

Narrative: As we neared the departure end of Runway XX [about #2 or 3 for departure] another aircraft reported that our fuel door was open. ATC taxied us to a remote parking area. We began our taxi back to a spot for the fuelers to close the door. A fueling Supervisor closed the door and we got back in line for departure. We were running late due to weather. Did a quick turn; ready to go and NO fuel yet. Fueler and a Supervisor showed up after 2 or 3 calls to operations. They fueled us and then took a long time to unhook; stow and then get out from behind us so that we could push. We took an additional 15 minute delay for the fueling process. Obviously neither the Fueler nor his Supervisor NOR the push crew looked at the door! Normally when that happens a passenger will say something during the push - this time none of them noticed.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A DHC8 returned to the gate to have the fueling panel door closed after the fueler failed to close it during a rushed turn around.