Narrative:

Heard washington center controller telling everyone to 'listen up' because he was working four (4) frequencies. I have heard this statement made by other controllers when flying into iad on previous occasions but thought it was an anomaly. First of all; we have no way of knowing how many frequencies a controller is working or how many airplanes. We can surmise whether he/she is busy or not by the volume of radio calls he/she makes but that's about it. But more importantly; why is one person working four frequencies at once? That seems like an overloaded controller situation to me and compromises the safety of everyone in that sector.

Google
 

Original NASA ASRS Text

Title: Air Carrier with ZDC questioned the controllers statement that four frequencies were being handled simultaneously.

Narrative: Heard Washington Center Controller telling everyone to 'listen up' because he was working four (4) frequencies. I have heard this statement made by other controllers when flying into IAD on previous occasions but thought it was an anomaly. First of all; we have no way of knowing how many frequencies a controller is working or how many airplanes. We can surmise whether he/she is busy or not by the volume of radio calls he/she makes but that's about it. But more importantly; WHY is one person working four frequencies at once? That seems like an overloaded controller situation to me and compromises the safety of everyone in that sector.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.