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A mechanic who needed to access the east&east compartment of a B767-300ER asked that boarding be delayed until he finished his maintenance procedure. When boarding commenced nothwithstanding his alert a passenger fell through the floor access to the east&east compartment; suffering only minor injury and temporary disorientation.
| Attributes | |
| ACN | 946632 |
| Time | |
| Date | 201104 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Component | |
| Aircraft Component | INS / IRS / IRU |
| Person 1 | |
| Function | Technician |
| Qualification | Maintenance Airframe Maintenance Powerplant |
| Person 2 | |
| Function | First Officer |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown Ground Event / Encounter Other / Unknown |
Narrative:
When I arrived at the aircraft [to address a maintenance issue] the flight crew was already on board. After I determined what the problem was I went to the jet bridge to call maintenance control. At the same time there was a flight attendant using the other phone on the jet bridge. As I was talking the flight attendant paused her conversation to ask me if it was ok to board the aircraft. I replied; 'no; it is not ok to board; please hold boarding'. She then advised the gate agent 'the mechanic said no; it is not ok to board'.after I finished my conversation with maintenance control; I went back to the cockpit to inform the captain. I also informed the flight crew and the flight attendants that I had to go down in the east&east compartment to do a 'bite' test on the IRU; and for them to not let any one near this area. At that point I proceed to go to the east&east compartment through the floor entrance.shortly after I entered the east&east compartment I heard a noise. I looked to my right and discovered that someone had fallen into the east&east compartment. I asked the passenger if he was ok and he confirmed that he was. At that point I called out for help. After what seemed to be a minute or two the passenger stood up. I asked him again if he was ok and he said 'yes; I am ok'. At that point I watched him as he climbed out of the east&east compartment.
Original NASA ASRS Text
Title: A Mechanic who needed to access the E&E compartment of a B767-300ER asked that boarding be delayed until he finished his maintenance procedure. When boarding commenced nothwithstanding his alert a passenger fell through the floor access to the E&E compartment; suffering only minor injury and temporary disorientation.
Narrative: When I arrived at the aircraft [to address a maintenance issue] the flight crew was already on board. After I determined what the problem was I went to the jet bridge to call Maintenance Control. At the same time there was a Flight Attendant using the other phone on the jet bridge. As I was talking the Flight Attendant paused her conversation to ask me if it was OK to board the aircraft. I replied; 'No; it is not OK to board; please hold boarding'. She then advised the gate agent 'the mechanic said no; it is not OK to board'.After I finished my conversation with Maintenance Control; I went back to the cockpit to inform the Captain. I also informed the flight crew and the flight attendants that I had to go down in the E&E compartment to do a 'BITE' test on the IRU; and for them to not let any one near this area. At that point I proceed to go to the E&E compartment through the floor entrance.Shortly after I entered the E&E compartment I heard a noise. I looked to my right and discovered that someone had fallen into the E&E compartment. I asked the passenger if he was OK and he confirmed that he was. At that point I called out for help. After what seemed to be a minute or two the passenger stood up. I asked him again if he was OK and he said 'yes; I am OK'. At that point I watched him as he climbed out of the E&E compartment.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.