Narrative:

Upon departure at 2;500 ft; 170 on the speed and at an OAT of 2C we experienced a flaps fail EICAS message. Upon inspection it was discovered that the flaps had failed at 16 degrees. We elected to remain at airspeed of 220 and requested an altitude of 15;000 from ARTCC. The pilot operating manual (pom) was called for and the flaps fail checklist was run. After completion of the checklist we tried to get a hold of dispatch without success. We tried ACARS via text message; no response; we then tried a commercial radio; no response. Finally we received a response from using the alternate network. Based on the weather in our departure airport it was determined that a class B airport was the nearest suitable airport. We landed without further incident.

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Original NASA ASRS Text

Title: A CRJ200 crew reported a FLAPS FAIL EICAS after takeoff as the flaps were being retracted. Flaps failed at 16 and the crew diverted to a nearby suitable airport.

Narrative: Upon departure at 2;500 FT; 170 on the speed and at an OAT of 2C we experienced a Flaps Fail EICAS message. Upon inspection it was discovered that the flaps had failed at 16 degrees. We elected to remain at airspeed of 220 and requested an altitude of 15;000 from ARTCC. The Pilot Operating Manual (POM) was called for and the Flaps Fail Checklist was run. After completion of the checklist we tried to get a hold of Dispatch without success. We tried ACARS via text message; no response; we then tried a commercial radio; no response. Finally we received a response from using the alternate network. Based on the weather in our departure airport it was determined that a Class B airport was the nearest suitable airport. We landed without further incident.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.