Narrative:

Upon arrival I found [one of] our crj-200 aircraft; operating a flight for contract carrier X; with a cargo net unsecured. It was missing a cargo anchor ring. After unloading baggage; I found the missing ring under bags stacked on the rear cargo wall; indicating the ring was broken at the departure station during baggage loading; yet not reported.during maintenance repair; maintenance found two hinge brackets underneath the cargo floor. Not sure why ramp agents for [carrier X] at the departure station ramp failed to report missing cargo ring. Not sure why the departure station's agents failed to report breaking a cargo net anchor ring.please place spare cargo net anchor parts and a cargo net clip in the aircraft spares box so local maintenance can repair aircraft versus [our] air carrier road crew driving from maintenance base. Is there any accountability for carrier X agents at the departure station that damaged our air carrier equipment and do not report it?

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Original NASA ASRS Text

Title: A ramp baggage agent reports finding an unsecured cargo net and a broken anchor ring on a CRJ-200 aircraft while off-loading bags.

Narrative: Upon arrival I found [one of] our CRJ-200 aircraft; operating a flight for contract Carrier X; with a cargo net unsecured. It was missing a cargo anchor ring. After unloading baggage; I found the missing ring under bags stacked on the rear cargo wall; indicating the ring was broken at the departure station during baggage loading; yet not reported.During maintenance repair; Maintenance found two hinge brackets underneath the cargo floor. Not sure why ramp agents for [Carrier X] at the departure station ramp failed to report missing cargo ring. Not sure why the departure station's agents failed to report breaking a cargo net anchor ring.Please place spare cargo net anchor parts and a cargo net clip in the aircraft spares box so Local Maintenance can repair aircraft versus [our] air carrier road crew driving from Maintenance Base. Is there any accountability for Carrier X agents at the departure station that damaged our air carrier equipment and do not report it?

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.