Narrative:

The cockpit and crew were unaware that the cockpit PA system was not working. We were mid service when severe turbulence hit. I was banged between the seat and lifted off the floor due to up and down turbulence then held down by passengers till it was safe.

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Original NASA ASRS Text

Title: A B757 Flight Attendant reported severe turbulence encountered enroute with no warning. It was later determined that the PA system was inoperative; a fact which neither the crew nor the flight attendants were aware of.

Narrative: The cockpit and crew were unaware that the cockpit PA system was not working. We were mid service when severe turbulence hit. I was banged between the seat and lifted off the floor due to up and down turbulence then held down by passengers till it was safe.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.