Narrative:

Aircraft X called to return to bkf and exit the cheyenne MOA/atcaa. I started the track and radar identified the aircraft. Aircraft was originally assigned FL200 for traffic; but as per the den LOA the aircraft was later climbed to FL210 and that was the assigned altitude. I then notice later that the aircraft started handing off to denver approach. What I did not notice was that the computer had started handing the aircraft to the wrong approach control sector. The aircraft should have handed to south tags or south departure. The aircraft instead handed to I tag arrivals. This has been an ongoing problem that remains unfixed. Aircraft that are at assigned altitudes do not hand to the right sectors at den approach. I feel this is just an adaptation problem that remains unfixed. I took the hand off back and initiated a hand off to south tags. The aircraft was taken by south departure (south tags) before the aircraft had entered their airspace. I have previously filed this type of problem.

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Original NASA ASRS Text

Title: ZDV Controller voiced concern regarding an automated hand-off program that allegedly hands off aircraft to the wrong approach control sector.

Narrative: Aircraft X called to return to BKF and exit the Cheyenne MOA/ATCAA. I started the track and RADAR identified the aircraft. Aircraft was originally assigned FL200 for traffic; but as per the DEN LOA the aircraft was later climbed to FL210 and that was the assigned altitude. I then notice later that the aircraft started handing off to Denver Approach. What I did not notice was that the computer had started handing the aircraft to the wrong Approach Control sector. The aircraft should have handed to S tags or south Departure. The aircraft instead handed to I tag arrivals. This has been an ongoing problem that remains unfixed. Aircraft that are at assigned altitudes do not hand to the right sectors at DEN approach. I feel this is just an adaptation problem that remains unfixed. I took the hand off back and initiated a hand off to S tags. The aircraft was taken by south departure (S tags) before the aircraft had entered their airspace. I have previously filed this type of problem.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.