|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||0601 To 1200|
|Locale Reference||airport : sbn|
|Altitude||agl bound lower : 0|
agl bound upper : 0
|Operator||common carrier : air carrier|
|Make Model Name||Light Transport, High Wing, 2 Turboprop Eng|
|Flight Phase||ground : preflight|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Qualification||pilot : atp|
pilot : cfi
|Experience||flight time last 90 days : 250|
flight time total : 4500
flight time type : 1800
|Function||other personnel other|
|Qualification||other other : other|
|Anomaly||non adherence : far|
|Independent Detector||other flight crewa|
|Resolutory Action||none taken : detected after the fact|
|Air Traffic Incident||other|
Aircraft has seating capacity of 36. One passenger as per direction of ramp agent, was directed to hold her 5 yr old child to be counted as a lap child and make seat available to 1 more passenger. F/a gave a count of 35 passenger and 1 child with no mention of lap child. F/a informed station supervisor of overload at planeside when ramp agent come aboard and said he'd 'take care of it.' captain was not informed of situation until gate agent at destination informed me of passenger complain. Passenger was returned childs ticket, which was nonrefundable.
Original NASA ASRS Text
Title: 37 PASSENGERS LOADED ON A 36 PASSENGER AIRPLANE.
Narrative: ACFT HAS SEATING CAPACITY OF 36. ONE PAX AS PER DIRECTION OF RAMP AGENT, WAS DIRECTED TO HOLD HER 5 YR OLD CHILD TO BE COUNTED AS A LAP CHILD AND MAKE SEAT AVAILABLE TO 1 MORE PAX. F/A GAVE A COUNT OF 35 PAX AND 1 CHILD WITH NO MENTION OF LAP CHILD. F/A INFORMED STATION SUPVR OF OVERLOAD AT PLANESIDE WHEN RAMP AGENT COME ABOARD AND SAID HE'D 'TAKE CARE OF IT.' CAPT WAS NOT INFORMED OF SITUATION UNTIL GATE AGENT AT DEST INFORMED ME OF PAX COMPLAIN. PAX WAS RETURNED CHILDS TICKET, WHICH WAS NONREFUNDABLE.
Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.