A corporate pilot reported that a fuel truck struck the right aileron and wing tip during fueling op...

Narrative:

We were on the ferry flight to san jose del cabo (mmsd) to pick up passengers and return to the us. We pre-arranged with our handling agent for a quick turn as we would need fuel. Crew consisted of the pilot flying; pilot not flying and a flight attendant. I was the pilot not flying on the inbound leg but would be the pilot flying back to the us. After parking on the ramp I opened the external fueling panel and door. The fuel truck was not in sight at this time. I was back on to the aircraft and in to the aft lavatory and baggage compartment. Shortly thereafter I heard a loud noise and felt the aircraft move. The pilot flying was still in the cockpit talking to our handling agent who was in the companion way; why the flight attendant was positioned slightly aft of the main door and forward galley. When I exited the aft lavatory; the flight attendant told me the fuel truck hit the aircraft. I went outside and saw that the fuel truck had damaged the right aileron and wing tip; which had to be replaced prior to flight; delaying our departure by two days. No one was outside to monitor the fuel trucks arrival. A pilot or handling agent might have been able to direct the fuel truck to park farther away from the aircraft. There should be a minimum distance between the fuel truck and aircraft. This could be marked with orange safety cones positioned by the lineman or handling agent. The ramp was congested with aircraft and there is always a language barrier.

Original NASA ASRS Text

Title: A corporate pilot reported that a fuel truck struck the right aileron and wing tip during fueling operations at MMSD. An external monitor was not assisting the fuel truck operator.

Narrative: We were on the ferry flight to San Jose Del Cabo (MMSD) to pick up passengers and return to the US. We pre-arranged with our handling agent for a quick turn as we would need fuel. Crew consisted of the pilot flying; pilot not flying and a Flight Attendant. I was the pilot not flying on the inbound leg but would be the pilot flying back to the US. After parking on the ramp I opened the external fueling panel and door. The fuel truck was not in sight at this time. I was back on to the aircraft and in to the aft lavatory and baggage compartment. Shortly thereafter I heard a loud noise and felt the aircraft move. The pilot flying was still in the cockpit talking to our handling agent who was in the companion way; why the Flight Attendant was positioned slightly aft of the main door and forward galley. When I exited the aft lavatory; the Flight Attendant told me the fuel truck hit the aircraft. I went outside and saw that the fuel truck had damaged the right aileron and wing tip; which had to be replaced prior to flight; delaying our departure by two days. No one was outside to monitor the fuel trucks arrival. A pilot or handling agent might have been able to direct the fuel truck to park farther away from the aircraft. There should be a minimum distance between the fuel truck and aircraft. This could be marked with orange safety cones positioned by the lineman or handling agent. The ramp was congested with aircraft and there is always a language barrier.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	840386
Time
Date	200906
Local Time Of Day	0601-1200
Place
Locale Reference	MMSD.Airport
State Reference	FO
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	Medium Transport Low Wing 2 Turbojet Eng
Operating Under FAR Part	Part 91
Flight Phase	Parked
Flight Plan	IFR
Component
Aircraft Component	Aileron
Person 1
Function	Pilot Not Flying
Qualification	Flight Crew Multiengine Flight Crew Flight Instructor Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 45 Flight Crew Total 16000 Flight Crew Type 150
Events
Anomaly	Deviation - Procedural Published Material / Policy Ground Event / Encounter Vehicle

A corporate pilot reported that a fuel truck struck the right aileron and wing tip during fueling operations at mmsd. An external monitor was not assisting the fuel truck operator.