A B767 crew became distracted while using an efb (electronic flight bag) and failed to detect that a...

Narrative:

Climbing to our assigned altitude of 36000 ft we leveled at 34000 for less than a minute. Control asked us if we were climbing to 36000; I replied affirmative and we continued the climb. I did not notice on the preflight that the first officer put 340 in our cruise page. This is why it leveled. We were both heads down trying to figure out our efbs (electronic flight bags). We were having trouble using the TCAS mode. It was dark and hard to see the buttons that we needed to use on the outer edge of the efbs . This is I think the only 767 that has an operational efb; so it is not a normal practice for us. It was the first time I have ever used one. In the future I will check the cruise page as part of my preflight. Also I will make sure I don't get sucked into both being heads down looking at the efb it is in a very bad place to try to maintain a normal scan. Although it needs to be part of your scan for TCAS info.

Original NASA ASRS Text

Title: A B767 crew became distracted while using an EFB (electronic flight bag) and failed to detect that an incorrect cruise altitude was set in the FMC until ATC alerted them about their incorrect altitude.

Narrative: Climbing to our assigned altitude of 36000 FT we leveled at 34000 for less than a minute. Control asked us if we were climbing to 36000; I replied affirmative and we continued the climb. I did not notice on the preflight that the First Officer put 340 in our cruise page. This is why it leveled. We were both heads down trying to figure out our EFBs (electronic flight bags). We were having trouble using the TCAS mode. It was dark and hard to see the buttons that we needed to use on the outer edge of the EFBs . This is I think the only 767 that has an operational EFB; so it is not a normal practice for us. It was the first time I have ever used one. In the future I will check the cruise page as part of my preflight. Also I will make sure I don't get sucked into both being heads down looking at the EFB it is in a very bad place to try to maintain a normal scan. Although it needs to be part of your scan for TCAS info.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	836865
Time
Date	200905
Local Time Of Day	0001-0600
Place
Locale Reference	ZZZZ.ARTCC
State Reference	FO
Environment
Flight Conditions	IMC
Light	Night
Aircraft 1
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Flight Phase	Climb
Route In Use	Other Controlled
Flight Plan	IFR
Component
Aircraft Component	Electronic Flt Bag (EFB)
Person 1
Function	Captain
Experience	Flight Crew Last 90 Days 100 Flight Crew Total 12000 Flight Crew Type 300
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Altitude Undershoot Deviation - Procedural Clearance

A B767 crew became distracted while using an efb (electronic flight bag) and failed to detect that an incorrect cruise altitude was set in the FMC until ATC alerted them about their incorrect altitude.