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Flight crew first officer critical of ZOB, ZAU and dtw ATC facs for dropping air carrier prefixes when transmitting during busy periods.
| Attributes | |
| ACN | 83482 |
| Time | |
| Date | 198803 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : dtw |
| State Reference | MI |
| Altitude | msl bound lower : 33000 msl bound upper : 33000 |
| Environment | |
| Flight Conditions | Mixed |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zau artcc : zob tracon : dtw |
| Operator | common carrier : air carrier |
| Make Model Name | Large Transport, Low Wing, 3 Turbojet Eng |
| Flight Phase | climbout : intermediate altitude cruise other descent other |
| Route In Use | arrival other departure other enroute : direct |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : flight engineer pilot : commercial pilot : cfi pilot : atp pilot : instrument |
| Experience | flight time last 90 days : 50 flight time total : 6000 flight time type : 1000 |
| ASRS Report | 83482 |
| Person 2 | |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | non adherence : published procedure other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
| Situations | |
| ATC Facility | procedure or policy : unspecified |
Narrative:
Cleveland, chicago center and detroit approach frequency fail to use the airline prefix when calling a flight. We were on a 4 day trip which went through their airspace each day. Each time there were many cases of this. An air carrier flight complained once--the controller responded 'roger,' and kept on not using prefixes. Once we were through as flight abc another flight came on the frequency as xabc. The controller still failed to use prefixes, which caused some confusion over clrncs. This is not an isolated case--we just experienced these centers/apches more on this trip than others.
Original NASA ASRS Text
Title: FLT CREW FO CRITICAL OF ZOB, ZAU AND DTW ATC FACS FOR DROPPING ACR PREFIXES WHEN TRANSMITTING DURING BUSY PERIODS.
Narrative: CLEVELAND, CHICAGO CENTER AND DETROIT APCH FREQ FAIL TO USE THE AIRLINE PREFIX WHEN CALLING A FLT. WE WERE ON A 4 DAY TRIP WHICH WENT THROUGH THEIR AIRSPACE EACH DAY. EACH TIME THERE WERE MANY CASES OF THIS. AN ACR FLT COMPLAINED ONCE--THE CTLR RESPONDED 'ROGER,' AND KEPT ON NOT USING PREFIXES. ONCE WE WERE THROUGH AS FLT ABC ANOTHER FLT CAME ON THE FREQ AS XABC. THE CTLR STILL FAILED TO USE PREFIXES, WHICH CAUSED SOME CONFUSION OVER CLRNCS. THIS IS NOT AN ISOLATED CASE--WE JUST EXPERIENCED THESE CENTERS/APCHES MORE ON THIS TRIP THAN OTHERS.
Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.