Narrative:

Quite unusually; fai ASR11 was out for maintenance and cenrap operations were in effect. Cenrap heightens the workload; as more separation is required; aircraft altitude readouts are invalid; etc. As the departure rush began I requested a hand off or at least arrival data. Nobody came. About 10 minutes later the departure traffic peaked and coordination with other facilities were demanding too much of my time; I again requested help. Help finally arrived about 15 minutes after my 2nd request; just after the ASR came back to service and cenrap terminated.

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Original NASA ASRS Text

Title: FAI Controller voiced concern regarding the lack of response for controller assistance during CENRAP operations; detailing an increased workload and traffic volume buildups.

Narrative: Quite unusually; FAI ASR11 was out for maintenance and CENRAP operations were in effect. CENRAP heightens the workload; as more separation is required; aircraft altitude readouts are invalid; etc. As the departure rush began I requested a hand off or at least arrival data. Nobody came. About 10 minutes later the departure traffic peaked and coordination with other facilities were demanding too much of my time; I again requested help. Help finally arrived about 15 minutes after my 2nd request; just after the ASR came back to service and CENRAP terminated.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.