Narrative:

We were leaving the gate area with 3 marshallers, one on the nose and one on each wing. The marshallers were told to specifically watch the tail, which they acknowledged. Our left elevator came in contact with the medium large transport. I immediately stopped the aircraft, however the lead marshaller was still motioning me forward. The ramp area is very tight and very congested. Also, I found out after the accident, the lead marshaller had only been working with the company for 3 weeks. There were no experienced ramp personnel outside in a marshalling position.

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Original NASA ASRS Text

Title: TAIL OF ACT-LTT HIT ACR-MLG AS IT WAS BEING TAXIED AWAY FROM THE GATE. 3 GND SIGNAL MEN WERE POSITIONED AROUND THE ACFT.

Narrative: WE WERE LEAVING THE GATE AREA WITH 3 MARSHALLERS, ONE ON THE NOSE AND ONE ON EACH WING. THE MARSHALLERS WERE TOLD TO SPECIFICALLY WATCH THE TAIL, WHICH THEY ACKNOWLEDGED. OUR LEFT ELEVATOR CAME IN CONTACT WITH THE MLG. I IMMEDIATELY STOPPED THE ACFT, HOWEVER THE LEAD MARSHALLER WAS STILL MOTIONING ME FORWARD. THE RAMP AREA IS VERY TIGHT AND VERY CONGESTED. ALSO, I FOUND OUT AFTER THE ACCIDENT, THE LEAD MARSHALLER HAD ONLY BEEN WORKING WITH THE COMPANY FOR 3 WKS. THERE WERE NO EXPERIENCED RAMP PERSONNEL OUTSIDE IN A MARSHALLING POS.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.