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An air carrier B737-300 captain encountered what he believed to be unsafe maintenance practices so he refused aircraft when maintenance balked at repairs.
| Attributes | |
| ACN | 803489 |
| Time | |
| Date | 200809 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 180 flight time total : 12000 flight time type : 4000 |
| ASRS Report | 803489 |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : improper maintenance |
| Independent Detector | other flight crewa |
| Resolutory Action | other |
| Supplementary | |
| Problem Areas | Company Maintenance Human Performance |
| Primary Problem | Maintenance Human Performance |
Narrative:
I was forced to refuse the airplane with dispatch in order to get an emergency fluorescent panel light bulb replaced. This is the third time this trip I had to refuse aircraft in order to get simple repairs effected at a maintenance station. I believe this is unsafe. I believe it is a mild form of intimidation; or at least an obstacle to safety. This practice and policy at this air carrier should be examined by the poi/cmo.
Original NASA ASRS Text
Title: AN ACR B737-300 CAPT ENCOUNTERED WHAT HE BELIEVED TO BE UNSAFE MAINTENANCE PRACTICES SO HE REFUSED AIRCRAFT WHEN MAINTENANCE BALKED AT REPAIRS.
Narrative: I WAS FORCED TO REFUSE THE AIRPLANE WITH DISPATCH IN ORDER TO GET AN EMER FLUORESCENT PANEL LIGHT BULB REPLACED. THIS IS THE THIRD TIME THIS TRIP I HAD TO REFUSE ACFT IN ORDER TO GET SIMPLE REPAIRS EFFECTED AT A MAINT STATION. I BELIEVE THIS IS UNSAFE. I BELIEVE IT IS A MILD FORM OF INTIMIDATION; OR AT LEAST AN OBSTACLE TO SAFETY. THIS PRACTICE AND POLICY AT THIS ACR SHOULD BE EXAMINED BY THE POI/CMO.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.