A B747-400 first officer reported being out of contact with ATC and dispatch for over an hour on the...

Attributes
ACN	802084
Time
Date	200808
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : czeg.artcc
State Reference	AB
Environment
Flight Conditions	VMC
Aircraft 1
Controlling Facilities	artcc : czeg.artcc
Operator	common carrier : air carrier
Make Model Name	B747-400
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Route In Use	enroute other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Experience	flight time total : 7500 flight time type : 250
ASRS Report	802084
Events
Anomaly	non adherence : published procedure other anomaly other
Resolutory Action	none taken : unable
Supplementary
Problem Areas	Company Environmental Factor Airspace Structure
Primary Problem	Ambiguous

Narrative:

Polar 3 we had no data link and no satcom. We tried over 25 ldoc stations to try to obtain connectivity. We had this situation for approximately 1 hour 15 mins. HF worked for ATC (gander); but we did not have company contact.

Original NASA ASRS Text

Title: A B747-400 FO REPORTED BEING OUT OF CONTACT WITH ATC AND DISPATCH FOR OVER AN HOUR ON THE POLAR 3 ROUTE.

Narrative: POLAR 3 WE HAD NO DATA LINK AND NO SATCOM. WE TRIED OVER 25 LDOC STATIONS TO TRY TO OBTAIN CONNECTIVITY. WE HAD THIS SITUATION FOR APPROX 1 HR 15 MINS. HF WORKED FOR ATC (GANDER); BUT WE DID NOT HAVE COMPANY CONTACT.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B747-400 first officer reported being out of contact with ATC and dispatch for over an hour on the polar 3 route.