|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1801 To 2400|
|Locale Reference||airport : teb.airport|
|Altitude||agl single value : 0|
|Operator||common carrier : air taxi|
|Make Model Name||Citation X|
|Operating Under FAR Part||Part 135|
|Flight Phase||ground : preflight|
|Affiliation||company : corporate|
|Function||flight crew : captain|
oversight : pic
|Qualification||pilot : cfi|
pilot : atp
|Experience||flight time last 90 days : 50|
flight time total : 8000
flight time type : 2000
|Anomaly||non adherence : far|
non adherence : published procedure
non adherence : company policies
|Independent Detector||other flight crewa|
|Resolutory Action||none taken : detected after the fact|
When we met the passenger; as it was a 135 flight; I asked to see photo identification's from both passenger. Mr X produced his; but mrs X informed me that she had lost hers. I then asked her for two other forms of identification's at least one of them government issued. She handed me at least 4 other identification's; but I could not identify any of them to be government issued. I then called the assistant chief pilot (acp) on duty; and explained the situation; and I asked if we had any options. The acp explained that he would look into it; and placed me on hold. The acp then came back on the line; and asked me to confirm that the lead passenger did in-fact have his identification; and that his wife was with him; and identified by him. I confirmed this; and then the acp placed me on hold again. After a few moments the acp came back on the line and stated that since she was traveling with her husband; the lead; who had produced an identification; and I think he mentioned that they had both been identified by our csr; that she could still be allowed to fly if she went through further screening. The acp then explained that our security department ran her name against several dnfl's; and had determined that she was good to fly; and he explained that this was an accepted practice; and that I could now fly both passenger. I asked the assistant chief pilot to send me some form of record/proof of this procedure which he did. Satisfied that we were ok to go; we departed. After the flight; I called the acp and explained that the next crew that flew her would have the same problem; and he should be proactive to prevent this. The next day; the acp emailed me and informed me that contrary to what he believed; and had informed me of; this procedure was in error. I believed my supervisor; and in doing so; I violated the flight operations manual; and the regulation requiring proper identification'ing of the passenger.
Original NASA ASRS Text
Title: A PILOT IS ERRONEOUSLY GIVEN PERMISSION BY HIS SUPERVISOR TO FLY A PAX WITHOUT A VALID ID TO ACCOMPANY HER HUSBAND WHO DOES HAVE PROPER ID'S.
Narrative: WHEN WE MET THE PAX; AS IT WAS A 135 FLT; I ASKED TO SEE PHOTO ID'S FROM BOTH PAX. MR X PRODUCED HIS; BUT MRS X INFORMED ME THAT SHE HAD LOST HERS. I THEN ASKED HER FOR TWO OTHER FORMS OF ID'S AT LEAST ONE OF THEM GOVERNMENT ISSUED. SHE HANDED ME AT LEAST 4 OTHER ID'S; BUT I COULD NOT IDENTIFY ANY OF THEM TO BE GOVERNMENT ISSUED. I THEN CALLED THE ASSISTANT CHIEF PLT (ACP) ON DUTY; AND EXPLAINED THE SITUATION; AND I ASKED IF WE HAD ANY OPTIONS. THE ACP EXPLAINED THAT HE WOULD LOOK INTO IT; AND PLACED ME ON HOLD. THE ACP THEN CAME BACK ON THE LINE; AND ASKED ME TO CONFIRM THAT THE LEAD PAX DID IN-FACT HAVE HIS ID; AND THAT HIS WIFE WAS WITH HIM; AND IDENTIFIED BY HIM. I CONFIRMED THIS; AND THEN THE ACP PLACED ME ON HOLD AGAIN. AFTER A FEW MOMENTS THE ACP CAME BACK ON THE LINE AND STATED THAT SINCE SHE WAS TRAVELING WITH HER HUSBAND; THE LEAD; WHO HAD PRODUCED AN ID; AND I THINK HE MENTIONED THAT THEY HAD BOTH BEEN IDENTIFIED BY OUR CSR; THAT SHE COULD STILL BE ALLOWED TO FLY IF SHE WENT THROUGH FURTHER SCREENING. THE ACP THEN EXPLAINED THAT OUR SECURITY DEPARTMENT RAN HER NAME AGAINST SEVERAL DNFL'S; AND HAD DETERMINED THAT SHE WAS GOOD TO FLY; AND HE EXPLAINED THAT THIS WAS AN ACCEPTED PRACTICE; AND THAT I COULD NOW FLY BOTH PAX. I ASKED THE ASSISTANT CHIEF PLT TO SEND ME SOME FORM OF RECORD/PROOF OF THIS PROCEDURE WHICH HE DID. SATISFIED THAT WE WERE OK TO GO; WE DEPARTED. AFTER THE FLIGHT; I CALLED THE ACP AND EXPLAINED THAT THE NEXT CREW THAT FLEW HER WOULD HAVE THE SAME PROBLEM; AND HE SHOULD BE PROACTIVE TO PREVENT THIS. THE NEXT DAY; THE ACP EMAILED ME AND INFORMED ME THAT CONTRARY TO WHAT HE BELIEVED; AND HAD INFORMED ME OF; THIS PROCEDURE WAS IN ERROR. I BELIEVED MY SUPERVISOR; AND IN DOING SO; I VIOLATED THE FLIGHT OPERATIONS MANUAL; AND THE REGULATION REQUIRING PROPER ID'ING OF THE PAX.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.