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B747-400 captain reports latest instance of alleged attempts by air carrier maintenance to coerce flight crews to not make aml entries of discrepancies found on pre flts.
| Attributes | |
| ACN | 788698 |
| Time | |
| Date | 200805 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B747-400 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 240 flight time total : 15000 flight time type : 2000 |
| ASRS Report | 788698 |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : improper documentation non adherence : far non adherence : published procedure |
| Independent Detector | other flight crewa |
| Resolutory Action | other |
| Supplementary | |
| Problem Areas | FAA Flight Crew Human Performance Aircraft Company Environmental Factor |
| Primary Problem | Company |
Narrative:
Maintenance controller argued with me on the radio when I informed him that we were putting mechanical defects found on the preflight company maintenance computer record. I explained that we are required to do so. He argued that this is not true -- that they are not 'defects.' they were a missing brake wear pin and a wire hanging from one of the engines. Flight crews are required by FARS and the fom to enter all defects found prior to departure. This maintenance culture of trying to coerce flight crews into not following FARS and company reporting policies needs to be stopped. My recent reports covering this subject include 4 international destinations and include management employees. It is a widespread practice. Please refer to my previous reports on this subject. The poi needs to be brought into the loop on this. I think a compliance audit needs to be conducted.
Original NASA ASRS Text
Title: B747-400 CAPTAIN REPORTS LATEST INSTANCE OF ALLEGED ATTEMPTS BY ACR MAINT TO COERCE FLT CREWS TO NOT MAKE AML ENTRIES OF DISCREPANCIES FOUND ON PRE FLTS.
Narrative: MAINT CTLR ARGUED WITH ME ON THE RADIO WHEN I INFORMED HIM THAT WE WERE PUTTING MECHANICAL DEFECTS FOUND ON THE PREFLT COMPANY MAINT COMPUTER RECORD. I EXPLAINED THAT WE ARE REQUIRED TO DO SO. HE ARGUED THAT THIS IS NOT TRUE -- THAT THEY ARE NOT 'DEFECTS.' THEY WERE A MISSING BRAKE WEAR PIN AND A WIRE HANGING FROM ONE OF THE ENGS. FLT CREWS ARE REQUIRED BY FARS AND THE FOM TO ENTER ALL DEFECTS FOUND PRIOR TO DEP. THIS MAINT CULTURE OF TRYING TO COERCE FLT CREWS INTO NOT FOLLOWING FARS AND COMPANY RPTING POLICIES NEEDS TO BE STOPPED. MY RECENT REPORTS COVERING THIS SUBJECT INCLUDE 4 INTL DESTS AND INCLUDE MGMNT EMPLOYEES. IT IS A WIDESPREAD PRACTICE. PLEASE REFER TO MY PREVIOUS REPORTS ON THIS SUBJECT. THE POI NEEDS TO BE BROUGHT INTO THE LOOP ON THIS. I THINK A COMPLIANCE AUDIT NEEDS TO BE CONDUCTED.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.