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Flight attendant was readying meals in the galley during taxi. The 'prepare for takeoff' announcement was not heard; and the B767-300 took off with the flight attendant still standing.
| Attributes | |
| ACN | 784996 |
| Time | |
| Date | 200801 |
| Place | |
| Locale Reference | airport : zzzz.airport |
| State Reference | FO |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : takeoff roll |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 784996 |
| Events | |
| Anomaly | aircraft equipment problem : less severe non adherence : far non adherence : published procedure non adherence : company policies |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : detected after the fact |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Cabin Crew Human Performance Aircraft |
| Primary Problem | Cabin Crew Human Performance |
Narrative:
Because business class needed 4 of the first class meals; I was putting those together (3 items each in 4 different meal tins) during a long taxi. We were understaffed and wanted the service to be ready to go soon after takeoff. We never heard a 'prepare for takeoff' announcement from the cockpit (discovered later that cockpit microphone was inoperative) so I thought I had time to finish this task. I was still standing when we suddenly took off.
Original NASA ASRS Text
Title: FA WAS READYING MEALS IN THE GALLEY DURING TAXI. THE 'PREPARE FOR TAKEOFF' ANNOUNCEMENT WAS NOT HEARD; AND THE B767-300 TOOK OFF WITH THE FLT ATTENDANT STILL STANDING.
Narrative: BECAUSE BUSINESS CLASS NEEDED 4 OF THE FIRST CLASS MEALS; I WAS PUTTING THOSE TOGETHER (3 ITEMS EACH IN 4 DIFFERENT MEAL TINS) DURING A LONG TAXI. WE WERE UNDERSTAFFED AND WANTED THE SVC TO BE READY TO GO SOON AFTER TKOF. WE NEVER HEARD A 'PREPARE FOR TKOF' ANNOUNCEMENT FROM THE COCKPIT (DISCOVERED LATER THAT COCKPIT MIKE WAS INOP) SO I THOUGHT I HAD TIME TO FINISH THIS TASK. I WAS STILL STANDING WHEN WE SUDDENLY TOOK OFF.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.