Narrative:

Jet departures off charlotte on hornet 3 are coming off airport on the incorrect frequency. Specifically; the departures that are on the hornet 3 (SID); meril transition; come to the west departure frequency (an operational error occurred at clt in the past year because of a similar situation). On the SID; it states departure frequency for jotta; naley; xaver; debie; haray is 120.5; and an additional note says meril departure frequency is 124.0. Many pilots don't read that far; and have been given the hornet 2 departure for so many yrs; just assume that the old frequency is the same for all hornet 3 departures. I report this to the supervisor; they don't log it or follow up on it; to my knowledge.

Google
 

Original NASA ASRS Text

Title: CLT CTLR DESCRIBED REPEATED WRONG FREQ EVENTS WITH ACR DEP UTILIZING THE HORNET SID; CLAIMING FLT CREW'S ARE FAILING TO READ ENTIRE SID INFO.

Narrative: JET DEPS OFF CHARLOTTE ON HORNET 3 ARE COMING OFF ARPT ON THE INCORRECT FREQ. SPECIFICALLY; THE DEPS THAT ARE ON THE HORNET 3 (SID); MERIL TRANSITION; COME TO THE W DEP FREQ (AN OPERROR OCCURRED AT CLT IN THE PAST YEAR BECAUSE OF A SIMILAR SIT). ON THE SID; IT STATES DEP FREQ FOR JOTTA; NALEY; XAVER; DEBIE; HARAY IS 120.5; AND AN ADDITIONAL NOTE SAYS MERIL DEP FREQ IS 124.0. MANY PLTS DON'T READ THAT FAR; AND HAVE BEEN GIVEN THE HORNET 2 DEP FOR SO MANY YRS; JUST ASSUME THAT THE OLD FREQ IS THE SAME FOR ALL HORNET 3 DEPS. I RPT THIS TO THE SUPVR; THEY DON'T LOG IT OR FOLLOW UP ON IT; TO MY KNOWLEDGE.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.