An A320 failed to turn to heading 330 degrees on the clt hornet departure because the FMGC database did not have the turn and the crew missed the omission.

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Attributes
ACN	780433
Time
Date	200803
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : clt.airport
State Reference	NC
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : clt.tracon
Operator	common carrier : air carrier
Make Model Name	A320
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	climbout : takeoff ground : maintenance
Route In Use	departure sid : hornet
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	780433
Person 2
Affiliation	government : faa
Function	controller : approach
Events
Anomaly	aircraft equipment problem : less severe non adherence : clearance non adherence : published procedure other spatial deviation
Independent Detector	other controllera other flight crewa
Resolutory Action	controller : issued new clearance
Supplementary
Problem Areas	Aircraft Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

Departed clt runway 36L on hornet departure. The required turn to 330 degrees was not in database and I missed it. We continued flying 003 degrees until given a heading of 330 degrees by departure control. No traffic conflict occurred. Rushed cockpit/departure preparation; conflict resolution issues with passenger problems and complacency caused me to miss the fact that a required turn in the departure was not in the FMGC database.

Original NASA ASRS Text

Title: AN A320 FAILED TO TURN TO HDG 330 DEGS ON THE CLT HORNET DEP BECAUSE THE FMGC DATABASE DID NOT HAVE THE TURN AND THE CREW MISSED THE OMISSION.

Narrative: DEPARTED CLT RWY 36L ON HORNET DEP. THE REQUIRED TURN TO 330 DEGS WAS NOT IN DATABASE AND I MISSED IT. WE CONTINUED FLYING 003 DEGS UNTIL GIVEN A HDG OF 330 DEGS BY DEP CTL. NO TFC CONFLICT OCCURRED. RUSHED COCKPIT/DEP PREPARATION; CONFLICT RESOLUTION ISSUES WITH PAX PROBS AND COMPLACENCY CAUSED ME TO MISS THE FACT THAT A REQUIRED TURN IN THE DEP WAS NOT IN THE FMGC DATABASE.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.