<< >> NASA ASRS Report 779397, March 2008

A B767 flight attendant reports that her aircraft diverted to an enroute airport following the loss of its generators at cruise. An emergency was declared.

Attributes
ACN	779397
Time
Date	200803
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz.airport
State Reference	US
Aircraft 1
Controlling Facilities	artcc : zzz.artcc
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 2
Experience	flight attendant time airline total : 23 flight attendant time total : 23 flight attendant time type : 100
ASRS Report	779937
Events
Anomaly	aircraft equipment problem : critical
Independent Detector	other other : 1
Resolutory Action	flight crew : declared emergency flight crew : landed in emergency condition
Consequence	other
Supplementary
Problem Areas	Aircraft
Primary Problem	Aircraft

Narrative:

While working flight in the business class cabin; I was informed by the purser that we 'lost our generators' and would be making an unscheduled landing in ZZZ. I was also informed by several of my business class passenger that their power ports were inoperative. We had a smooth landing and were met by fire department equipment on the runway. We did not need to evacuate/evacuation by slides. Deplaning was normal via jetbridge. The aircraft was taken OTS and we were scheduled to continue on to jfk on another B767 that was ferried in.

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Original NASA ASRS Text

Title: A B767 FA REPORTS THAT HER ACFT DIVERTED TO AN ENROUTE ARPT FOLLOWING THE LOSS OF ITS GENERATORS AT CRUISE. AN EMER WAS DECLARED.

Narrative: WHILE WORKING FLT IN THE BUSINESS CLASS CABIN; I WAS INFORMED BY THE PURSER THAT WE 'LOST OUR GENERATORS' AND WOULD BE MAKING AN UNSCHEDULED LNDG IN ZZZ. I WAS ALSO INFORMED BY SEVERAL OF MY BUSINESS CLASS PAX THAT THEIR PWR PORTS WERE INOP. WE HAD A SMOOTH LNDG AND WERE MET BY FIRE DEPT EQUIP ON THE RWY. WE DID NOT NEED TO EVAC BY SLIDES. DEPLANING WAS NORMAL VIA JETBRIDGE. THE ACFT WAS TAKEN OTS AND WE WERE SCHEDULED TO CONTINUE ON TO JFK ON ANOTHER B767 THAT WAS FERRIED IN.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.