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An air carrier dispatcher reports that an airport agent would not update the field runway condition report to show slush because he was busy.
| Attributes | |
| ACN | 778740 |
| Time | |
| Date | 200803 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : dfw.airport |
| State Reference | TX |
| Altitude | agl single value : 0 |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| Qualification | other |
| ASRS Report | 778740 |
| Events | |
| Anomaly | non adherence : published procedure non adherence : far non adherence : company policies |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | Weather Company Environmental Factor |
| Primary Problem | Company |
Narrative:
Snow at dfw and flight calling for slush corrections; but dfw only shows wet. I spoke with dfw ramp several times and asked them to update the field report. They just kept on saying they will do it but they never did. Finally; I had dfw tell me he was too busy doing paperwork to get to it but he would soon. This is the second snow storm this week and the second time I have had the same problem.
Original NASA ASRS Text
Title: AN ACR DISPATCHER RPTS THAT AN ARPT AGENT WOULD NOT UPDATE THE FIELD RWY CONDITION RPT TO SHOW SLUSH BECAUSE HE WAS BUSY.
Narrative: SNOW AT DFW AND FLT CALLING FOR SLUSH CORRECTIONS; BUT DFW ONLY SHOWS WET. I SPOKE WITH DFW RAMP SEVERAL TIMES AND ASKED THEM TO UPDATE THE FIELD RPT. THEY JUST KEPT ON SAYING THEY WILL DO IT BUT THEY NEVER DID. FINALLY; I HAD DFW TELL ME HE WAS TOO BUSY DOING PAPERWORK TO GET TO IT BUT HE WOULD SOON. THIS IS THE SECOND SNOW STORM THIS WK AND THE SECOND TIME I HAVE HAD THE SAME PROB.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.