Narrative:

Our ndt procedures manual has many serious mistakes due to scanning of the manual. Current manual is inaccurate and unreliable. Ndt inspectors; as part of their duties; are required to perform shift; daily; weekly and other checks using incorrect information which could cause injury; damage to equipment or failure to detect flaws in engine parts. Inspectors were never told in advance of the problem; but discovered the problem when downloading and printing the necessary procedures and forms. No action has been taken by management. We request that until the issue is resolved; the chief inspector issue a signed letter allowing us to use either the latest incorrect procedures and forms; or allow us to use the outdated procedures and forms. We are in a catch-22 situation. Scanning of ndt procedures manual caused numerous errors in procedures; settings; calibrations of equipment; etc. Callback conversation with reporter revealed the following information: reporter stated the converted non-destructive testing procedures that were scanned had many errors; especially in grammar and spell check. The symbol for degrees; as in temperature; or flight control movements were shown as numerical zero's causing all types of confusion; mis-applications and disagreements. Reporter also stated that after numerous phone calls; meetings and document reviews; many of the errors have since been corrected. Other maintenance manuals however; still need to be corrected as a result of the scanning process.

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Original NASA ASRS Text

Title: A 121 CARRIER MAINT INSPECTOR'S REPORT ABOUT THEIR NON- DESTRUCTIVE TEST MANUAL (NDT) HAVING MANY SERIOUS MISTAKES DUE TO SCANNING OF THE MANUAL; CAUSING NUMEROUS ERRORS IN PROCEDURES; SETTINGS AND CALIBRATIONS OF EQUIPMENT.

Narrative: OUR NDT PROCS MANUAL HAS MANY SERIOUS MISTAKES DUE TO SCANNING OF THE MANUAL. CURRENT MANUAL IS INACCURATE AND UNRELIABLE. NDT INSPECTORS; AS PART OF THEIR DUTIES; ARE REQUIRED TO PERFORM SHIFT; DAILY; WKLY AND OTHER CHKS USING INCORRECT INFO WHICH COULD CAUSE INJURY; DAMAGE TO EQUIP OR FAILURE TO DETECT FLAWS IN ENG PARTS. INSPECTORS WERE NEVER TOLD IN ADVANCE OF THE PROB; BUT DISCOVERED THE PROB WHEN DOWNLOADING AND PRINTING THE NECESSARY PROCS AND FORMS. NO ACTION HAS BEEN TAKEN BY MGMNT. WE REQUEST THAT UNTIL THE ISSUE IS RESOLVED; THE CHIEF INSPECTOR ISSUE A SIGNED LETTER ALLOWING US TO USE EITHER THE LATEST INCORRECT PROCS AND FORMS; OR ALLOW US TO USE THE OUTDATED PROCS AND FORMS. WE ARE IN A CATCH-22 SITUATION. SCANNING OF NDT PROCS MANUAL CAUSED NUMEROUS ERRORS IN PROCS; SETTINGS; CALIBRATIONS OF EQUIP; ETC. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: REPORTER STATED THE CONVERTED NON-DESTRUCTIVE TESTING PROCEDURES THAT WERE SCANNED HAD MANY ERRORS; ESPECIALLY IN GRAMMAR AND SPELL CHECK. THE SYMBOL FOR DEGREES; AS IN TEMPERATURE; OR FLIGHT CONTROL MOVEMENTS WERE SHOWN AS NUMERICAL ZERO'S CAUSING ALL TYPES OF CONFUSION; MIS-APPLICATIONS AND DISAGREEMENTS. REPORTER ALSO STATED THAT AFTER NUMEROUS PHONE CALLS; MEETINGS AND DOCUMENT REVIEWS; MANY OF THE ERRORS HAVE SINCE BEEN CORRECTED. OTHER MAINTENANCE MANUALS HOWEVER; STILL NEED TO BE CORRECTED AS A RESULT OF THE SCANNING PROCESS.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.