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Hcf controller voiced concern regarding air carrier remarks reference ATC services that result in unnecessary distraction while working traffic.
| Attributes | |
| ACN | 761710 |
| Time | |
| Date | 200711 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : hnl.airport |
| Altitude | msl single value : 6000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Dawn |
| Aircraft 1 | |
| Controlling Facilities | tracon : hcf.tracon |
| Operator | common carrier : air carrier |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | descent : intermediate altitude |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : approach |
| Qualification | controller : radar |
| Experience | controller radar : 15 controller time certified in position1 : 7 |
| ASRS Report | 761710 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Company Flight Crew Human Performance |
| Primary Problem | Flight Crew Human Performance |
Narrative:
Air carrier X was 25 NM south of honolulu international airport level at 6000 ft. The pilot asked for lower altitude. The controller was distraction and busy coordinating a go around at the airport and told the pilot 'unable.' the controller was also working 3 other aircraft on vectors to final in close proximity. The pilot persisted and asked the controller; 'where's our traffic.' the persistence and lack of need on the pilot's part was disruptive to the flow of air traffic.
Original NASA ASRS Text
Title: HCF CTLR VOICED CONCERN REGARDING ACR REMARKS REF ATC SERVICES THAT RESULT IN UNNECESSARY DISTRACTION WHILE WORKING TFC.
Narrative: ACR X WAS 25 NM S OF HONOLULU INTL ARPT LEVEL AT 6000 FT. THE PLT ASKED FOR LOWER ALT. THE CTLR WAS DISTR AND BUSY COORDINATING A GAR AT THE ARPT AND TOLD THE PLT 'UNABLE.' THE CTLR WAS ALSO WORKING 3 OTHER ACFT ON VECTORS TO FINAL IN CLOSE PROX. THE PLT PERSISTED AND ASKED THE CTLR; 'WHERE'S OUR TFC.' THE PERSISTENCE AND LACK OF NEED ON THE PLT'S PART WAS DISRUPTIVE TO THE FLOW OF AIR TFC.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.