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Clt controller described an automation failure incident when stars would not tag departure aircraft; complete handoffs and displayed incorrect data information.
| Attributes | |
| ACN | 759549 |
| Time | |
| Date | 200710 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : clt.airport |
| State Reference | NC |
| Environment | |
| Light | Night |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : combined radar controller : radar controller : local |
| Qualification | controller : radar controller : non radar |
| Experience | controller radar : 21 |
| ASRS Report | 759549 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | FAA Navigational Facility |
| Primary Problem | Navigational Facility |
| Situations | |
| ATC Facility | computer equipment : clt.tracon |
Narrative:
Tonight; numerous aircraft departed and would not 'tag up' on our stars. Additionally; many of these aircraft would not handoff or would show incorrect scratchpad information. This was a very dangerous situation at times; because controllers were inundated with traffic and WX. I have frequently submitted complaints that have been 'looked into' by our automation department; but seems nothing is ever repaired.
Original NASA ASRS Text
Title: CLT CTLR DESCRIBED AN AUTOMATION FAILURE INCIDENT WHEN STARS WOULD NOT TAG DEP ACFT; COMPLETE HDOFS AND DISPLAYED INCORRECT DATA INFO.
Narrative: TONIGHT; NUMEROUS ACFT DEPARTED AND WOULD NOT 'TAG UP' ON OUR STARS. ADDITIONALLY; MANY OF THESE ACFT WOULD NOT HDOF OR WOULD SHOW INCORRECT SCRATCHPAD INFO. THIS WAS A VERY DANGEROUS SITUATION AT TIMES; BECAUSE CTLRS WERE INUNDATED WITH TFC AND WX. I HAVE FREQUENTLY SUBMITTED COMPLAINTS THAT HAVE BEEN 'LOOKED INTO' BY OUR AUTOMATION DEPT; BUT SEEMS NOTHING IS EVER REPAIRED.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.