Narrative:

This was an aborted takeoff with the pilot reporting the smell of smoke in the cockpit. The emergency vehicles were slow to respond and when they did; there was a lot of confusion. It seems that the lack of experience among the crash fire rescue equipment crews created this situation. They lack proper radio communication skills and the person in charge of the crash fire rescue equipment team is the worst. The procedures that are in place here at iah don't work. During their development; no input was sought from the controllers. We told our management that the procedures would not work and they have ignored our input. During the past year that these procedures have been in effect; I have yet to see an emergency handled smoothly. And we average about 1 a day. The procedures are unworkable and the controllers do the best they can.

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Original NASA ASRS Text

Title: IAH CTLR VOICED CONCERN REGARDING ARPT EMER PROCS; CLAIMING NEW PROC CREATES CONFUSION BTWN CFR AND CTLRS.

Narrative: THIS WAS AN ABORTED TKOF WITH THE PLT RPTING THE SMELL OF SMOKE IN THE COCKPIT. THE EMER VEHICLES WERE SLOW TO RESPOND AND WHEN THEY DID; THERE WAS A LOT OF CONFUSION. IT SEEMS THAT THE LACK OF EXPERIENCE AMONG THE CFR CREWS CREATED THIS SITUATION. THEY LACK PROPER RADIO COM SKILLS AND THE PERSON IN CHARGE OF THE CFR TEAM IS THE WORST. THE PROCS THAT ARE IN PLACE HERE AT IAH DON'T WORK. DURING THEIR DEVELOPMENT; NO INPUT WAS SOUGHT FROM THE CTLRS. WE TOLD OUR MGMNT THAT THE PROCS WOULD NOT WORK AND THEY HAVE IGNORED OUR INPUT. DURING THE PAST YEAR THAT THESE PROCS HAVE BEEN IN EFFECT; I HAVE YET TO SEE AN EMER HANDLED SMOOTHLY. AND WE AVERAGE ABOUT 1 A DAY. THE PROCS ARE UNWORKABLE AND THE CTLRS DO THE BEST THEY CAN.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.