|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1801 To 2400|
|Locale Reference||airport : zzz.airport|
|Altitude||agl single value : 0|
|Controlling Facilities||tower : tys.tower|
|Operator||common carrier : air carrier|
|Make Model Name||B777-200|
|Operating Under FAR Part||Part 121|
|Flight Phase||ground : maintenance|
|Affiliation||company : air carrier|
|Function||maintenance : technician|
|Anomaly||aircraft equipment problem : critical|
maintenance problem : improper documentation
maintenance problem : improper maintenance
non adherence : company policies
non adherence : published procedure
non adherence : far
|Independent Detector||other other : 1|
|Maintenance||contributing factor : work cards|
performance deficiency : non compliance with legal requirements
performance deficiency : logbook entry
Maintenance Human Performance
I was directed by management to accomplish metered water servicing of a live trip. There are no approved procedures available to accomplish this task. The meter I was told to use; specifically displays that it is uncalibrated and it does not bear any sanitary certifications and its storage methods are unknown. This task went undocumented in the aircraft log; ETOPS; or maintenance write-up paperwork due to the fact that no published procedures are available that provide for documentation steps to be followed. A water slip was not issued to the flight crew.
Original NASA ASRS Text
Title: ON A B-777 ETOPS ACFT; A MECHANIC REPORTS OF BEING DIRECTED BY HIS SUPERVISOR TO ACCOMPLISH A METERED WATER SERVICING OF A LIVE ETOPS TRIP. NO APPROVED PROCEDURES AVAILABLE. TASK WAS UNDOCUMENTED.
Narrative: I WAS DIRECTED BY MGMNT TO ACCOMPLISH METERED WATER SVCING OF A LIVE TRIP. THERE ARE NO APPROVED PROCS AVAILABLE TO ACCOMPLISH THIS TASK. THE METER I WAS TOLD TO USE; SPECIFICALLY DISPLAYS THAT IT IS UNCALIBRATED AND IT DOES NOT BEAR ANY SANITARY CERTIFICATIONS AND ITS STORAGE METHODS ARE UNKNOWN. THIS TASK WENT UNDOCUMENTED IN THE ACFT LOG; ETOPS; OR MAINT WRITE-UP PAPERWORK DUE TO THE FACT THAT NO PUBLISHED PROCS ARE AVAILABLE THAT PROVIDE FOR DOCUMENTATION STEPS TO BE FOLLOWED. A WATER SLIP WAS NOT ISSUED TO THE FLT CREW.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.