![]() |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
| Attributes | |
| ACN | 753781 |
| Time | |
| Date | 200708 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Regional Jet 200 ER&LR |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 753781 |
| Events | |
| Anomaly | cabin event other non adherence : published procedure |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : unable none taken : anomaly accepted other |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Environmental Factor Flight Crew Human Performance Company Cabin Crew Human Performance FAA |
| Primary Problem | Company |
Narrative:
We arrived late into our rest period due to operational difficulties. We were scheduled for a 9 hour 53 min rest period; reducible to 9 hours. When we reached our scheduling department via phone; we were told we would be taken down to 8 hours and the pilots would be released after a round trip to ZZZ for crew rest. As flight attendant; I was told I would complete the entire trip; which was scheduled for 11 hours and 53 mins of duty time and 7 hours and 45 mins of flight time. I informed scheduling that I would also be fatigued and would like to be released after the ZZZ trip; but was told I had no time limits. I repeated that I would be too fatigued to fly nearly 8 hours and a nearly 12 hour duty day on 5 1/2 hour sleep. I was told that if I was refusing to complete the trip; I would be charged with an 'occurrence' which is a step in the disciplinary process; and have my pay reduced for that trip. I elected to complete the trip; under these threats; but experienced considerable fatigue including; but not limited to; lack of concentration; short term memory difficulty; and speech problems. I feel I was forced to act as a crew member under duress while fatigued created a dangerous situation. This is a common practice with our crew scheduling department and should be addressed.
Original NASA ASRS Text
Title: CABIN ATTENDANT IS THREATENED WITH DISCIPLINARY ACTION FOR REQUESTING REMOVAL FROM A FLT SEQUENCE AFTER A LAYOVER SHORTENED DUE TO OPERATIONAL PROBLEMS.
Narrative: WE ARRIVED LATE INTO OUR REST PERIOD DUE TO OPERATIONAL DIFFICULTIES. WE WERE SCHEDULED FOR A 9 HR 53 MIN REST PERIOD; REDUCIBLE TO 9 HRS. WHEN WE REACHED OUR SCHEDULING DEPT VIA PHONE; WE WERE TOLD WE WOULD BE TAKEN DOWN TO 8 HRS AND THE PLTS WOULD BE RELEASED AFTER A ROUND TRIP TO ZZZ FOR CREW REST. AS FLT ATTENDANT; I WAS TOLD I WOULD COMPLETE THE ENTIRE TRIP; WHICH WAS SCHEDULED FOR 11 HRS AND 53 MINS OF DUTY TIME AND 7 HRS AND 45 MINS OF FLT TIME. I INFORMED SCHEDULING THAT I WOULD ALSO BE FATIGUED AND WOULD LIKE TO BE RELEASED AFTER THE ZZZ TRIP; BUT WAS TOLD I HAD NO TIME LIMITS. I REPEATED THAT I WOULD BE TOO FATIGUED TO FLY NEARLY 8 HRS AND A NEARLY 12 HR DUTY DAY ON 5 1/2 HR SLEEP. I WAS TOLD THAT IF I WAS REFUSING TO COMPLETE THE TRIP; I WOULD BE CHARGED WITH AN 'OCCURRENCE' WHICH IS A STEP IN THE DISCIPLINARY PROCESS; AND HAVE MY PAY REDUCED FOR THAT TRIP. I ELECTED TO COMPLETE THE TRIP; UNDER THESE THREATS; BUT EXPERIENCED CONSIDERABLE FATIGUE INCLUDING; BUT NOT LIMITED TO; LACK OF CONCENTRATION; SHORT TERM MEMORY DIFFICULTY; AND SPEECH PROBS. I FEEL I WAS FORCED TO ACT AS A CREW MEMBER UNDER DURESS WHILE FATIGUED CREATED A DANGEROUS SITUATION. THIS IS A COMMON PRACTICE WITH OUR CREW SCHEDULING DEPT AND SHOULD BE ADDRESSED.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.