|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1801 To 2400|
|Locale Reference||airport : zzz.airport|
|Altitude||agl single value : 0|
|Operator||common carrier : air carrier|
|Make Model Name||B737-300|
|Operating Under FAR Part||Part 121|
|Flight Phase||ground : parked|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Affiliation||company : air carrier|
|Function||flight crew : first officer|
|Experience||flight time last 90 days : 160|
flight time total : 4000
flight time type : 730
|Anomaly||cabin event other|
non adherence : company policies
|Independent Detector||other flight crewa|
other flight crewb
other other : 3
|Resolutory Action||none taken : unable|
|Problem Areas||Cabin Crew Human Performance|
After crossing the runway and taxiing back to our gate; I elected to start the APU to prepare for a quick turn. Once the APU was up to speed; we made several unsuccessful attempts to xfer electrical power to the APU generator. I informed my first officer that we would use ground power at the gate upon arrival and to write up the defect so maintenance could troubleshoot. Aircraft receipt at the gate was uneventful and the right engine was secured upon setting the parking brake; but the aircraft would not accept the gate power either. After 2 unsuccessful attempts with gate power; I contacted operations and asked for a ground power cart. Operations said they would get one as soon as possible. At this time we received an ACARS message from maintenance asking us to pull and reset a couple of circuit breakers behind the first officer's seat to reset the ground power system. We did not comply as the events in the cabin described below began to take place. As we stopped at the gate; I noticed the jetbridge moving toward the aircraft with an agent at the controls. A few moments later; there was a knock at the cockpit door. The purser advised that there had been a partial slide deployment at 1L. Still dealing with the ground power problem; I asked my first officer to keep the passenger clear of the area and investigate. Upon his return to the cockpit; he informed me that the slide pack was laying partially in the forward entryway; the door was closed and the girt bar was detached from the threshold (disarmed). My first officer suggested that I investigate the slide raft problem. I asked him to return to his seat and guard the brakes until we could get the engine shut down. After he was seated; I stepped to the back to find the scene exactly as he had described: slide resting in the forward entryway; door closed; girt bar sitting on the ground. I looked through the view port and saw 2 station personnel -- the one who initially moved the jetbridge; and another agent. Seeing that the door was no longer armed; I cracked open the door to speak to the agents. The agent informed me that a piece of the raft was wedged between the bridge and the doorway and they were going to retract the jetbridge to remove the item. At this point; I turned to speak to the purser and the slide deployed inside the aircraft. The purser and I retreated into the first class cabin and the raft inflated; then ruptured and deflated. After assuring that no one was injured; I returned to the cockpit and informed the passenger over the PA what had happened and that the situation would soon be resolved. Shortly thereafter; the gpu arrived; we shut down the engine and completed our checklists. I returned to the forward entry and assisted the ground personnel in removing the raft allowing our passenger to deplane. After clearing the aircraft and speaking with the station supervisor; we debriefed the cabin crew; and reviewed their manual to ensure they followed the correct procedure with the door. The purser stated that she had not yet disarmed the door and cracked it when the agent attempted to open it. She stopped her from doing so but not until the deployment process had started. The station agent who opened the door had vacated the area and could not verify what they had seen or done. In my estimate; 1 of 2 things occurred to cause this event: 1) the gate agent opened a door that was still latched and armed; or 2) the purser cracked the door but failed to disarm it. In either event; the purser stopped the agent from opening the door further. This prevented an immediate deployment into the jetbridge. What caused the delayed deployment; I cannot say for sure. When my back was turned from the door; the agents outside were attempting to move the jetbridge and no one was touching the slide pack on the inside when it inflated. The agent later showed me the item that was wedged between the plane and bridge. To me; it appeared that it was the activating mechanism for the slide that was connected to the center of the girt bar by a small chain. During the entire event; there was a considerable amount of noise in the jetbridge since we were unable to secure the #1 engine until the power cart arrived. This may have contributed to the events that took place. I informed the station manager and purser that I would be filing a report and advised them to follow their individual directives regarding such incidents. After conferring with maintenance and the duty manager; we elected to defer the APU generator and slide raft. The first officer and I then ferried the aircraft for repairs.
Original NASA ASRS Text
Title: B737-300 EMER EVACUATION SLIDE DEPLOYED AFTER GATE ARRIVAL.
Narrative: AFTER XING THE RWY AND TAXIING BACK TO OUR GATE; I ELECTED TO START THE APU TO PREPARE FOR A QUICK TURN. ONCE THE APU WAS UP TO SPD; WE MADE SEVERAL UNSUCCESSFUL ATTEMPTS TO XFER ELECTRICAL PWR TO THE APU GENERATOR. I INFORMED MY FO THAT WE WOULD USE GND PWR AT THE GATE UPON ARR AND TO WRITE UP THE DEFECT SO MAINT COULD TROUBLESHOOT. ACFT RECEIPT AT THE GATE WAS UNEVENTFUL AND THE R ENG WAS SECURED UPON SETTING THE PARKING BRAKE; BUT THE ACFT WOULD NOT ACCEPT THE GATE PWR EITHER. AFTER 2 UNSUCCESSFUL ATTEMPTS WITH GATE PWR; I CONTACTED OPS AND ASKED FOR A GND PWR CART. OPS SAID THEY WOULD GET ONE ASAP. AT THIS TIME WE RECEIVED AN ACARS MESSAGE FROM MAINT ASKING US TO PULL AND RESET A COUPLE OF CIRCUIT BREAKERS BEHIND THE FO'S SEAT TO RESET THE GND PWR SYS. WE DID NOT COMPLY AS THE EVENTS IN THE CABIN DESCRIBED BELOW BEGAN TO TAKE PLACE. AS WE STOPPED AT THE GATE; I NOTICED THE JETBRIDGE MOVING TOWARD THE ACFT WITH AN AGENT AT THE CTLS. A FEW MOMENTS LATER; THERE WAS A KNOCK AT THE COCKPIT DOOR. THE PURSER ADVISED THAT THERE HAD BEEN A PARTIAL SLIDE DEPLOYMENT AT 1L. STILL DEALING WITH THE GND PWR PROB; I ASKED MY FO TO KEEP THE PAX CLR OF THE AREA AND INVESTIGATE. UPON HIS RETURN TO THE COCKPIT; HE INFORMED ME THAT THE SLIDE PACK WAS LAYING PARTIALLY IN THE FORWARD ENTRYWAY; THE DOOR WAS CLOSED AND THE GIRT BAR WAS DETACHED FROM THE THRESHOLD (DISARMED). MY FO SUGGESTED THAT I INVESTIGATE THE SLIDE RAFT PROB. I ASKED HIM TO RETURN TO HIS SEAT AND GUARD THE BRAKES UNTIL WE COULD GET THE ENG SHUT DOWN. AFTER HE WAS SEATED; I STEPPED TO THE BACK TO FIND THE SCENE EXACTLY AS HE HAD DESCRIBED: SLIDE RESTING IN THE FORWARD ENTRYWAY; DOOR CLOSED; GIRT BAR SITTING ON THE GND. I LOOKED THROUGH THE VIEW PORT AND SAW 2 STATION PERSONNEL -- THE ONE WHO INITIALLY MOVED THE JETBRIDGE; AND ANOTHER AGENT. SEEING THAT THE DOOR WAS NO LONGER ARMED; I CRACKED OPEN THE DOOR TO SPEAK TO THE AGENTS. THE AGENT INFORMED ME THAT A PIECE OF THE RAFT WAS WEDGED BTWN THE BRIDGE AND THE DOORWAY AND THEY WERE GOING TO RETRACT THE JETBRIDGE TO REMOVE THE ITEM. AT THIS POINT; I TURNED TO SPEAK TO THE PURSER AND THE SLIDE DEPLOYED INSIDE THE ACFT. THE PURSER AND I RETREATED INTO THE FIRST CLASS CABIN AND THE RAFT INFLATED; THEN RUPTURED AND DEFLATED. AFTER ASSURING THAT NO ONE WAS INJURED; I RETURNED TO THE COCKPIT AND INFORMED THE PAX OVER THE PA WHAT HAD HAPPENED AND THAT THE SIT WOULD SOON BE RESOLVED. SHORTLY THEREAFTER; THE GPU ARRIVED; WE SHUT DOWN THE ENG AND COMPLETED OUR CHKLISTS. I RETURNED TO THE FORWARD ENTRY AND ASSISTED THE GND PERSONNEL IN REMOVING THE RAFT ALLOWING OUR PAX TO DEPLANE. AFTER CLRING THE ACFT AND SPEAKING WITH THE STATION SUPVR; WE DEBRIEFED THE CABIN CREW; AND REVIEWED THEIR MANUAL TO ENSURE THEY FOLLOWED THE CORRECT PROC WITH THE DOOR. THE PURSER STATED THAT SHE HAD NOT YET DISARMED THE DOOR AND CRACKED IT WHEN THE AGENT ATTEMPTED TO OPEN IT. SHE STOPPED HER FROM DOING SO BUT NOT UNTIL THE DEPLOYMENT PROCESS HAD STARTED. THE STATION AGENT WHO OPENED THE DOOR HAD VACATED THE AREA AND COULD NOT VERIFY WHAT THEY HAD SEEN OR DONE. IN MY ESTIMATE; 1 OF 2 THINGS OCCURRED TO CAUSE THIS EVENT: 1) THE GATE AGENT OPENED A DOOR THAT WAS STILL LATCHED AND ARMED; OR 2) THE PURSER CRACKED THE DOOR BUT FAILED TO DISARM IT. IN EITHER EVENT; THE PURSER STOPPED THE AGENT FROM OPENING THE DOOR FURTHER. THIS PREVENTED AN IMMEDIATE DEPLOYMENT INTO THE JETBRIDGE. WHAT CAUSED THE DELAYED DEPLOYMENT; I CANNOT SAY FOR SURE. WHEN MY BACK WAS TURNED FROM THE DOOR; THE AGENTS OUTSIDE WERE ATTEMPTING TO MOVE THE JETBRIDGE AND NO ONE WAS TOUCHING THE SLIDE PACK ON THE INSIDE WHEN IT INFLATED. THE AGENT LATER SHOWED ME THE ITEM THAT WAS WEDGED BTWN THE PLANE AND BRIDGE. TO ME; IT APPEARED THAT IT WAS THE ACTIVATING MECHANISM FOR THE SLIDE THAT WAS CONNECTED TO THE CTR OF THE GIRT BAR BY A SMALL CHAIN. DURING THE ENTIRE EVENT; THERE WAS A CONSIDERABLE AMOUNT OF NOISE IN THE JETBRIDGE SINCE WE WERE UNABLE TO SECURE THE #1 ENG UNTIL THE PWR CART ARRIVED. THIS MAY HAVE CONTRIBUTED TO THE EVENTS THAT TOOK PLACE. I INFORMED THE STATION MGR AND PURSER THAT I WOULD BE FILING A RPT AND ADVISED THEM TO FOLLOW THEIR INDIVIDUAL DIRECTIVES REGARDING SUCH INCIDENTS. AFTER CONFERRING WITH MAINT AND THE DUTY MGR; WE ELECTED TO DEFER THE APU GENERATOR AND SLIDE RAFT. THE FO AND I THEN FERRIED THE ACFT FOR REPAIRS.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.