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B737-300 flight crew was notified that the purser had opened security kit for access to tape. Tape was used to secure passenger tray table for landing.
| Attributes | |
| ACN | 748757 |
| Time | |
| Date | 200708 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : den.airport |
| State Reference | CO |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain observation : company check pilot oversight : pic |
| Experience | flight time last 90 days : 150 flight time total : 14500 flight time type : 6300 |
| ASRS Report | 748757 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 250 flight time total : 14000 flight time type : 2500 |
| ASRS Report | 748758 |
| Events | |
| Anomaly | aircraft equipment problem : less severe non adherence : company policies |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : detected after the fact |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Aircraft |
| Primary Problem | Aircraft |
Narrative:
After arrival in denver purser advised us tray table seat xxb would not stay up due to latch being broken. He also advised us they used the tape out of security kit to hold tray table up for landing. Flight was full so he could not move passenger. Notified maintenance center to enter into the maintenance computer. Mechanic that came up to aircraft with new tape roll asked who opened the security kit. I advised him the purser had done it to hold the tray table up with good intentions. The mechanic said the FAA frowns on use of the tape out of this kit except for security reasons. I understand that; but in this situation I think the purser made a good decision to protect the passenger in this seat. I would appreciate any feedback concerning the FAA's stand in this type of situation. Supplemental information from acn 748756: I forgot to mention the purser should have notified me of the situation with the tray table. He apologized for the late notification; but said the tray table broke during the approach phase of flight and did not want to interrupt us.
Original NASA ASRS Text
Title: B737-300 FLT CREW WAS NOTIFIED THAT THE PURSER HAD OPENED SECURITY KIT FOR ACCESS TO TAPE. TAPE WAS USED TO SECURE PAX TRAY TABLE FOR LNDG.
Narrative: AFTER ARR IN DENVER PURSER ADVISED US TRAY TABLE SEAT XXB WOULD NOT STAY UP DUE TO LATCH BEING BROKEN. HE ALSO ADVISED US THEY USED THE TAPE OUT OF SECURITY KIT TO HOLD TRAY TABLE UP FOR LNDG. FLT WAS FULL SO HE COULD NOT MOVE PAX. NOTIFIED MAINT CTR TO ENTER INTO THE MAINT COMPUTER. MECH THAT CAME UP TO ACFT WITH NEW TAPE ROLL ASKED WHO OPENED THE SECURITY KIT. I ADVISED HIM THE PURSER HAD DONE IT TO HOLD THE TRAY TABLE UP WITH GOOD INTENTIONS. THE MECH SAID THE FAA FROWNS ON USE OF THE TAPE OUT OF THIS KIT EXCEPT FOR SECURITY REASONS. I UNDERSTAND THAT; BUT IN THIS SITUATION I THINK THE PURSER MADE A GOOD DECISION TO PROTECT THE PAX IN THIS SEAT. I WOULD APPRECIATE ANY FEEDBACK CONCERNING THE FAA'S STAND IN THIS TYPE OF SITUATION. SUPPLEMENTAL INFO FROM ACN 748756: I FORGOT TO MENTION THE PURSER SHOULD HAVE NOTIFIED ME OF THE SITUATION WITH THE TRAY TABLE. HE APOLOGIZED FOR THE LATE NOTIFICATION; BUT SAID THE TRAY TABLE BROKE DURING THE APCH PHASE OF FLT AND DID NOT WANT TO INTERRUPT US.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.