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ZNY controller described atop failure followed by backup equipment failure resulting in no ATC oceanic service for 30 mins.
| Attributes | |
| ACN | 729821 |
| Time | |
| Date | 200703 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zny.artcc |
| State Reference | NY |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : non radar |
| Qualification | controller : radar |
| Experience | controller non radar : 8 controller radar : 7 controller time certified in position1 : 10 |
| ASRS Report | 729821 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | ATC Facility FAA |
| Primary Problem | Ambiguous |
Narrative:
Atop crashed during a busy 5 track night. The nom proceeded to bring up our backup system which also crashed. For about 30 mins no ATC service was provided at all in ny oceanic airspace. Between 1 and 2 hours later; ny oceanic began accepting traffic after declaring ATC zero after ensuring the safe passage and coordination for all remaining aircraft over the ocean.
Original NASA ASRS Text
Title: ZNY CTLR DESCRIBED ATOP FAILURE FOLLOWED BY BACKUP EQUIP FAILURE RESULTING IN NO ATC OCEANIC SVC FOR 30 MINS.
Narrative: ATOP CRASHED DURING A BUSY 5 TRACK NIGHT. THE NOM PROCEEDED TO BRING UP OUR BACKUP SYS WHICH ALSO CRASHED. FOR ABOUT 30 MINS NO ATC SVC WAS PROVIDED AT ALL IN NY OCEANIC AIRSPACE. BTWN 1 AND 2 HRS LATER; NY OCEANIC BEGAN ACCEPTING TFC AFTER DECLARING ATC ZERO AFTER ENSURING THE SAFE PASSAGE AND COORD FOR ALL REMAINING ACFT OVER THE OCEAN.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.