Narrative:

We boarded the plane in portland; and it must have been there for a little while because it was empty when we got on; and the cleaners had just left. The first class galley was boarded a short time before departure; but because of the activity during boarding; I was not aware of whether they had loaded the aft galley yet. At departure time; the agent checked with the cockpit and purser; and closed the door. I made the announcement 'arm doors for departure;' and armed both forward doors. As flight attendant #2 came up to her demonstration position; we heard screaming from the back of the airplane. Flight attendant #2 went back; and then indicated to me that the caterers were trying to open the door from the outside; then assisted flight attendant #3 in holding the door closed. I called the cockpit to let them know what was going on; although it appeared that the screaming had helped to prevent the slide deployment. Supplemental information from acn 726550: the purser made the announcement to arm doors for departure; so we armed both aft doors. I was getting my demonstration equipment out of the compartment above the galley and I noticed the door handle moving and look out and saw a galley guy through the port hole window and screamed 'no no stop stop' while I was trying to disarm the door. It was so loud that my flying partner came running from the front of first class. The door was opened about a quarter of the way but it did not deploy and I was able to disarm it and then the galley people came in and changed the galley but we really did nothing as we did not need anything.

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Original NASA ASRS Text

Title: AIRLINE CATERING CREW ATTEMPTS TO OPEN A B737-300 CABIN DOOR FOR SERVICING AFTER DOORS HAVE BEEN ARMED FOR DEPARTURE.

Narrative: WE BOARDED THE PLANE IN PORTLAND; AND IT MUST HAVE BEEN THERE FOR A LITTLE WHILE BECAUSE IT WAS EMPTY WHEN WE GOT ON; AND THE CLEANERS HAD JUST LEFT. THE FIRST CLASS GALLEY WAS BOARDED A SHORT TIME BEFORE DEP; BUT BECAUSE OF THE ACTIVITY DURING BOARDING; I WAS NOT AWARE OF WHETHER THEY HAD LOADED THE AFT GALLEY YET. AT DEP TIME; THE AGENT CHKED WITH THE COCKPIT AND PURSER; AND CLOSED THE DOOR. I MADE THE ANNOUNCEMENT 'ARM DOORS FOR DEP;' AND ARMED BOTH FORWARD DOORS. AS FLT ATTENDANT #2 CAME UP TO HER DEMO POS; WE HEARD SCREAMING FROM THE BACK OF THE AIRPLANE. FLT ATTENDANT #2 WENT BACK; AND THEN INDICATED TO ME THAT THE CATERERS WERE TRYING TO OPEN THE DOOR FROM THE OUTSIDE; THEN ASSISTED FLT ATTENDANT #3 IN HOLDING THE DOOR CLOSED. I CALLED THE COCKPIT TO LET THEM KNOW WHAT WAS GOING ON; ALTHOUGH IT APPEARED THAT THE SCREAMING HAD HELPED TO PREVENT THE SLIDE DEPLOYMENT. SUPPLEMENTAL INFO FROM ACN 726550: THE PURSER MADE THE ANNOUNCEMENT TO ARM DOORS FOR DEP; SO WE ARMED BOTH AFT DOORS. I WAS GETTING MY DEMO EQUIP OUT OF THE COMPARTMENT ABOVE THE GALLEY AND I NOTICED THE DOOR HANDLE MOVING AND LOOK OUT AND SAW A GALLEY GUY THROUGH THE PORT HOLE WINDOW AND SCREAMED 'NO NO STOP STOP' WHILE I WAS TRYING TO DISARM THE DOOR. IT WAS SO LOUD THAT MY FLYING PARTNER CAME RUNNING FROM THE FRONT OF FIRST CLASS. THE DOOR WAS OPENED ABOUT A QUARTER OF THE WAY BUT IT DID NOT DEPLOY AND I WAS ABLE TO DISARM IT AND THEN THE GALLEY PEOPLE CAME IN AND CHANGED THE GALLEY BUT WE REALLY DID NOTHING AS WE DID NOT NEED ANYTHING.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.