 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
B757 crew diverts due to passenger illness; then forgets to write up the used emergency medical kit upon arrival at destination.
| Attributes | |
| ACN | 721576 |
| Time | |
| Date | 200612 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : geg.airport |
| State Reference | WA |
| Altitude | msl single value : 38000 |
| Environment | |
| Weather Elements | other |
| Aircraft 1 | |
| Controlling Facilities | artcc : zse.artcc artcc : zzzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 210 flight time total : 16000 flight time type : 2700 |
| ASRS Report | 721576 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | cabin event : passenger illness non adherence : company policies non adherence : clearance |
| Independent Detector | other flight crewa |
| Resolutory Action | controller : issued new clearance flight crew : diverted to another airport none taken : detected after the fact |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Passenger Human Performance Flight Crew Human Performance |
| Primary Problem | Company |
Narrative:
I was PNF at FL380 when flight attendant alerted me that we may have to divert for a passenger having a heart attack. She confirmed that an intern and emergency room md was working on the passenger; had used the emergency medical kit and they verified we needed to get medical assistance to the passenger as soon as possible. We elected to divert and notified dispatch; ATC and operations of our intentions. The divert was by SOP with me even having enough time to review the pilot diversion guide and flight plan to destination from dispatch after our landing. After passenger was deplaned we prepared to continue to destination and returned to SOP for the departure. The flight attendant told me she would get a list of the items used from the medical kit and I knew that we had the second medical kit in the cockpit that made us legal for dispatch. However with all of the concern of the passenger condition and in the heat of our battle we did not notify maintenance or dispatch of these items and did not know if it affected our dispatching legalities. The flight to destination was uneventful and at that time we were all still reviewing our thoughts and emotions we did not notify station operations for equipment replacement and most likely caused the ensuing flight to be delayed.
Original NASA ASRS Text
Title: B757 CREW DIVERTS DUE TO PAX ILLNESS; THEN FORGETS TO WRITE UP THE USED EMER MEDICAL KIT UPON ARR AT DEST.
Narrative: I WAS PNF AT FL380 WHEN FLT ATTENDANT ALERTED ME THAT WE MAY HAVE TO DIVERT FOR A PAX HAVING A HEART ATTACK. SHE CONFIRMED THAT AN INTERN AND EMER ROOM MD WAS WORKING ON THE PAX; HAD USED THE EMER MEDICAL KIT AND THEY VERIFIED WE NEEDED TO GET MEDICAL ASSISTANCE TO THE PAX ASAP. WE ELECTED TO DIVERT AND NOTIFIED DISPATCH; ATC AND OPS OF OUR INTENTIONS. THE DIVERT WAS BY SOP WITH ME EVEN HAVING ENOUGH TIME TO REVIEW THE PLT DIVERSION GUIDE AND FLT PLAN TO DEST FROM DISPATCH AFTER OUR LNDG. AFTER PAX WAS DEPLANED WE PREPARED TO CONTINUE TO DEST AND RETURNED TO SOP FOR THE DEP. THE FLT ATTENDANT TOLD ME SHE WOULD GET A LIST OF THE ITEMS USED FROM THE MEDICAL KIT AND I KNEW THAT WE HAD THE SECOND MEDICAL KIT IN THE COCKPIT THAT MADE US LEGAL FOR DISPATCH. HOWEVER WITH ALL OF THE CONCERN OF THE PAX CONDITION AND IN THE HEAT OF OUR BATTLE WE DID NOT NOTIFY MAINT OR DISPATCH OF THESE ITEMS AND DID NOT KNOW IF IT AFFECTED OUR DISPATCHING LEGALITIES. THE FLT TO DEST WAS UNEVENTFUL AND AT THAT TIME WE WERE ALL STILL REVIEWING OUR THOUGHTS AND EMOTIONS WE DID NOT NOTIFY STATION OPS FOR EQUIP REPLACEMENT AND MOST LIKELY CAUSED THE ENSUING FLT TO BE DELAYED.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.