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Cabin attendant aboard B777 reports large; abusive passenger intimidated and frightened cabin crew and other passenger.
| Attributes | |
| ACN | 718493 |
| Time | |
| Date | 200611 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Aircraft 1 | |
| Controlling Facilities | tower : mia.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant aircraft qualified on : 4 |
| Experience | flight attendant time airline total : 42 flight attendant time total : 42 |
| ASRS Report | 718493 |
| Person 2 | |
| Function | observation : passenger other personnel other |
| Events | |
| Anomaly | cabin event : passenger misconduct |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger disruptive to other passenger through entire flight. 6 ft 7 inches; 280 pounds; intimidated all around him. Threatened to kick ass to passenger in aisle seat next to him if he coughed on him again. I felt he was extremely volatile and just wanted to get him off my airplane. He was continuing on to las and I didn't want that to happen either.
Original NASA ASRS Text
Title: CABIN ATTENDANT ABOARD B777 RPTS LARGE; ABUSIVE PAX INTIMIDATED AND FRIGHTENED CABIN CREW AND OTHER PAX.
Narrative: PAX DISRUPTIVE TO OTHER PAX THROUGH ENTIRE FLT. 6 FT 7 INCHES; 280 LBS; INTIMIDATED ALL AROUND HIM. THREATENED TO KICK ASS TO PAX IN AISLE SEAT NEXT TO HIM IF HE COUGHED ON HIM AGAIN. I FELT HE WAS EXTREMELY VOLATILE AND JUST WANTED TO GET HIM OFF MY AIRPLANE. HE WAS CONTINUING ON TO LAS AND I DIDN'T WANT THAT TO HAPPEN EITHER.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.