Crj-200 pilot has a security issue during preflight for departure at mco.

Attributes
ACN	713334
Time
Date	200610
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : mco.airport
State Reference	FL
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Regional Jet 200 ER&LR
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 2000 flight time total : 12000 flight time type : 5000
ASRS Report	713334
Person 2
Affiliation	company : air carrier
Function	other personnel other
Events
Anomaly	non adherence : far non adherence other
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	Flight Crew Human Performance Company
Primary Problem	Company

Narrative:

While operating from mco; was approached by a pilot for the use of the cockpit jump seat. He presented a pass which had both the electronic verify fields checked as 'north-a.' I asked why he was not verified and he thought as a pilot that was not necessary. After a phone call to chief pilot who verified that all pilots who actually situation on the cockpit jump seat had to be verified. I went to the gate where again I was told that a pilot does not need to be verified. After explaining that indeed they do need verification and that allowing the transportation in the cockpit otherwise would be a major error; they tried to verify. They could not get his verification so I called the captain again and he confirmed that we had a pilot by that name and identify number which matched his identify card. The captain then suggested trying to match him via another method; which did work. Later; the gate determined and advised him that the jump seat computer screen required a different prefix than what is commonly used via the reservation system for pass travel. I suggest some education could be very helpful. I would suggest a comprehensive approach -- operations note; message; and company mail. At a minimum; our employees need to understand that verification must occur.

Original NASA ASRS Text

Title: CRJ-200 PLT HAS A SECURITY ISSUE DURING PREFLT FOR DEP AT MCO.

Narrative: WHILE OPERATING FROM MCO; WAS APCHED BY A PLT FOR THE USE OF THE COCKPIT JUMP SEAT. HE PRESENTED A PASS WHICH HAD BOTH THE ELECTRONIC VERIFY FIELDS CHKED AS 'N-A.' I ASKED WHY HE WAS NOT VERIFIED AND HE THOUGHT AS A PLT THAT WAS NOT NECESSARY. AFTER A PHONE CALL TO CHIEF PLT WHO VERIFIED THAT ALL PLTS WHO ACTUALLY SIT ON THE COCKPIT JUMP SEAT HAD TO BE VERIFIED. I WENT TO THE GATE WHERE AGAIN I WAS TOLD THAT A PLT DOES NOT NEED TO BE VERIFIED. AFTER EXPLAINING THAT INDEED THEY DO NEED VERIFICATION AND THAT ALLOWING THE TRANSPORTATION IN THE COCKPIT OTHERWISE WOULD BE A MAJOR ERROR; THEY TRIED TO VERIFY. THEY COULD NOT GET HIS VERIFICATION SO I CALLED THE CAPT AGAIN AND HE CONFIRMED THAT WE HAD A PLT BY THAT NAME AND IDENT NUMBER WHICH MATCHED HIS IDENT CARD. THE CAPT THEN SUGGESTED TRYING TO MATCH HIM VIA ANOTHER METHOD; WHICH DID WORK. LATER; THE GATE DETERMINED AND ADVISED HIM THAT THE JUMP SEAT COMPUTER SCREEN REQUIRED A DIFFERENT PREFIX THAN WHAT IS COMMONLY USED VIA THE RESERVATION SYS FOR PASS TRAVEL. I SUGGEST SOME EDUCATION COULD BE VERY HELPFUL. I WOULD SUGGEST A COMPREHENSIVE APCH -- OPS NOTE; MESSAGE; AND COMPANY MAIL. AT A MINIMUM; OUR EMPLOYEES NEED TO UNDERSTAND THAT VERIFICATION MUST OCCUR.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.